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Rated 4.5 out of 5 by 289 reviewers.
Rated 4.0 out of 5.0 by Nice accomodations We spent 5 nights a this location and had a nice experience. Our room was a junior suite which included a sofa seating area that kept everyone from feeling like they were on top of each other. Room was clean, bathroom large and all staff we spoke with were friendly and helpful. Small pool area but it never seemed really crowded. Would visit this location again. June 25, 2014
Rated 5.0 out of 5.0 by Great Hotel This is a great hotel. Exceptionally clean all around. Quite rooms, great staff. This was our second stay and we will come back here for sure. June 24, 2014
Rated 3.0 out of 5.0 by Nice hotel, but below average cleanliness Overall the stay was fine. The stand-up shower was dirty, so we used the tub shower - it was clean. The furniture needed dusting. The beds are comfortable and the A/C works great. Recommend management inspect rooms for cleanliness. June 24, 2014
Rated 5.0 out of 5.0 by Beautiful hotel We were impressed and pleased to have chosen the Holiday Inn Express for our 4 days in Mt. Pleasant while attending my daughter's wedding. The place was clean, the pool area beautiful with landscaping, our room was quiet, and the staff very friendly and helpful. I used the fitness room each morning...thanks for that. The lobby is well lighted with a beautiful ceiling. We had a good breakfast each morning there, and the staff made sure we never ran out of anything. Great location too! June 24, 2014
Rated 5.0 out of 5.0 by Nice location, near restaurants etc. Nice Holiday Inn Express! Great location. Not too far from Isle of Palms where we were visiting out guests. June 24, 2014
Rated 5.0 out of 5.0 by Great Hotel Stay Aside from the fact that the Internet can be slow at times, I highly recommend this hotel for anyone staying in the Charleston/Mt Pleasant area. Good value, plenty of restaurants in the area; minutes to I-26. June 22, 2014
Rated 3.0 out of 5.0 by not happy with customer service Customer service was rude and not accommodating. The customer is always right. The front desk is not suppose to talk back to the customer. June 20, 2014
Rated 4.0 out of 5.0 by Comfortable The stay was comfortably what was expected, but MUCH TOO EXPENSIVE for level of hotel stay. June 20, 2014
Rated 5.0 out of 5.0 by Great Hotel I highly recommend this hotel and location during your stay in Charleston. The Hotel staff was so helpful and we really enjoyed our entire experience. Don't think twice to make a reservation. It is fabulous! June 19, 2014
Rated 2.0 out of 5.0 by Complaint See prior response. Unsatisfied with room condition and no response after contacting front desk June 19, 2014
Rated 5.0 out of 5.0 by Nice Hotel, great location We stayed in Charleston four days. The hotel was nice, breakfast was excellent. We had stayed here a couple of years ago, it seems the housekeeping service had slipped somewhat but I would stay here again. June 19, 2014
Rated 4.0 out of 5.0 by Excellent location and well laid out suite Room was tired looking. Cushions on sofa were torn on one side. Room needed a good deep cleaning. Bathroom was clean and well equipped. Have stayed several times at this hotel. We will return, but time for Holiday Inn to modernize a bit. June 18, 2014
Rated 4.0 out of 5.0 by Staff Overall the staff went above and beyond in answering questions about Charleston and the surrounding area, and the property. But the night clerk, when we checked out 6/12/2014 was not very accommodating. She was on a computer taking a test about something and didn't have time for us. I wanted to pay cash for our stay, but she indicated it would take several days to process and questioned whether or not I had indicated this during check-in. She was in a rush to get back to her computer. Needless to say, the last impression of the staff was not the best. June 18, 2014
Rated 4.0 out of 5.0 by Great stay We had a very pleasant stay at this hotel, only thing was the pool was cold no matter in the sun or shade, and the pillows weren't comfortable but the beds were. We would stay there again though since so close to things in that area and easy to find. June 17, 2014
Rated 4.0 out of 5.0 by All good, except sleep A nice hotel in an excellent location. The amenities were good. The breakfast was very ordinary, like any cheap hotel. The beds were pretty uncomfortable. Otherwise, a nice place to stay. Hopefully the beds are due for an upgrade.... June 17, 2014
Rated 5.0 out of 5.0 by Great place close to Charleston Great place to stay out of the downtown life, but close enough you can drive in ten minutes or less. Little pricey but stay was well worth it nothing to complain about. June 13, 2014
Rated 5.0 out of 5.0 by Perfect location, everything you need We stayed here for our honeymoon. Perfect location - 10 mins to downtown Charleston, 10 minutes to Sullivan's Island and Isle of Palms. The hotel was clean and comfy. The breakfast is also very good! No complaints! June 13, 2014
Rated 2.0 out of 5.0 by Unsanitary Conditions Unfortunately, I was greeted by a toilet seat that was flipped up as if if had been cleaned and there was visible stool on the underside of the seat, facing me. In addition, there was food on the floor under the desk. The cleaning staff was no longer present so the front desk personnel came to the room with cleansing wipes to handle the toilet. Since there were no other available rooms, I didn't have the option of changing rooms and moving to one that had potentially been serviced appropriately. I will not return. June 12, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn Express I've stayed at EXCEPT We wanted to arrive a day before the group reservation and group rate went into effect. Hotel reservations staff refused to be flexible and regarding earlier arrival and wanted a much higher rate for the additional (early arrival) night. Said whole group rate would need to be renegotiated/extended. Consequently we booked two rooms at competitor hotel for the first night and did not stay this extra night at the Holiday Inn Express. June 12, 2014
Rated 5.0 out of 5.0 by No better stay on our traveling vacation No disappointments here. Each member of this team is "game-on". This was one of our many stops but definitely the best. Its proximity to Charleston is a quick entry at the base of Charleston's Bridge and the return is the same. Some of the best restaurants are within 5 miles of the hotel and the shaded pool/ patio area is very comfortable. The ability to park around the motel and use side entrances is handy. This hotel retains the charm of Charleston while providing quick access to all points up and down the coast. I will drive the extra distance to stay here even if my immediate destination is not here. June 10, 2014
Rated 5.0 out of 5.0 by Great Hotel Everything we were looking for we found in this hotel - friendly staff, clean and comfortable room, very convenient location, very reasonable price and great breakfast. If we ever come back to the area, we will stay here. It was perfect - so much so, my husband considered just staying extra time there he liked it so much June 7, 2014
Rated 2.0 out of 5.0 by Poor front desk manager The reservation person booked us one night not three! We were told there was a hot tub in the Presidential suite, but it was a jacuzzi bathtub! The front desk manager did not care when she came in the next morning and I asked for a discount based on the hot tub error. June 7, 2014
Rated 5.0 out of 5.0 by Excellent value/excellent service We stayed three nights in June and were very satisfied with our experience. Staff was friendly, courteous and helpful. Rooms were clean and well maintained. Free breakfast bar offered lots of choices. Location was great for sightseeing in Charleston, 10 minutes away from the visitor's center. No restaurant on sight, but with so many wonderful food choices all within a 1-10 minute drive of the hotel, who cares? Great value for the price! June 7, 2014
Rated 5.0 out of 5.0 by Very clean Paid a little extra to get larger king room, which was nice. Very clean and quiet. Air conditioner had the option to run the fan continuously. Only complaint would be the bed which was very, very FIRM. June 4, 2014
Rated 4.0 out of 5.0 by Great location. Minutes from down town Charleston Great place to stay. Clean and secure. A little pricey but a good value for the area. Will be staying there again in the near future. May 31, 2014
Rated 2.0 out of 5.0 by would not recommend for the price was told incorrect of the cost which for Mt. Pleasant was high, said we would have a suite and when arrived was told not sure why they told you that on the phone. Bedding was terrible, duvet not anything thicker than a bad mattress pad, had to ask for another one Maid who cleaned room smelled so bad we had to spray anything we had to get the smell out. Good locations but would not stay again. May 31, 2014
Rated 4.0 out of 5.0 by Great bed! The bed was exceptionally comfortable. The pillows were soft and lovely. Nice pool. Breakfast was so-so: liked the cinnamon buns, hated the eggs! Good experience, I'd go back. May 30, 2014
Rated 5.0 out of 5.0 by Good breakfasts We found this hotel ideal for our visits to Shem Creek, Sullivan's Island, Mount Pleasant,and of course, Downtown Charleston itself. Wonderful places for dinner at Shem Creek and ideal for dolphin and pelican watching! Always sad to leave. May 24, 2014
Rated 5.0 out of 5.0 by Great Location, Great Experience Whenever we travel anywhere around the country, we almost always stay at Holiday Inn Express chains because of the easy and predictable quality it has. We are always pleased about the atmosphere, service, and general cleanliness/upkeep. The location was ideal for going to the beach and downtown Charleston, both within 15/20 minutes or less. One other big plus is that the entire hotel is smoke-free and pet-free, which helps keep allergies and noises down for us - very important when traveling pregnant and with small children! May 20, 2014
Rated 3.0 out of 5.0 by Smokey We found the entry way and breakfast area to be very smoky from the smoke that was coming in from outside where people were standing the ventilation there was extremely poor. The breakfast staff was extremely unfriendly front desk was very friendly pool was very nice and clean! May 20, 2014
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