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Rated 4.4 out of 5 by 252 reviewers.
Rated 4.0 out of 5.0 by Room carpeting needed attention Stayed at this Holiday Inn Express over part of the Memorial Day holiday. Relative to what the other hotel rates were, this hotel was the better bargain. This hotel's location provided easy access to nearby attractions in Nashville. Very good WiFi, pool, and fitness room. However, the carpeting in the room needed attention - there were areas between the beds where the carpeting had some awful stickiness present. We informed the staff and they assured us that it would be cleaned. It wasn't done. Upon checkout, we informed the staff again. To their credit, they were sincerely apologetic and gave us a discount on the room rate as compensation. The only other issue was that a private party had been booked for one night in the conference room and the attendees took up all the parking - leaving none for the hotel guests. It appears that the parking capacity for this hotel may not be sufficient. May 28, 2015
Rated 5.0 out of 5.0 by Memorial Day weekend Nice spacious room. Quiet and comfortable. Good breakfast selections. May 28, 2015
Rated 4.0 out of 5.0 by Good value. Great stay for the value! The room was nice. The breakfast was great with a large selection. May 26, 2015
Rated 5.0 out of 5.0 by Enjoyable home away from home. I was greeted by a very cordial staff at check-in and a couple times I needed info or assistance to manage my stay and I felt as if I was the only guest there. I mean really, they could not have been more helpful and accommodating. I have to travel back for several more trips on business and this will be my home away from home. Thank H I E Mt. Juliet. May 26, 2015
Rated 5.0 out of 5.0 by Great location, friendly staff Every aspect of this location was great, We had a relaxing time of rest after driving 600 miles that day. We plan to return to this location when our travel plans call for visiting this area of the US. It has a great location, very close to the major attractions in the area. The only drawback is the high sales tax, with state, county and city taxes. May 21, 2015
Rated 5.0 out of 5.0 by Awesome Front Desk Staff From the time I Entered the lobby there was a pleasant clean fragrance. The front desk staff is amazing. I felt they had a genuine concern for my personal needs. Our room was a suite that accommodated our 2 kids without feeling crowded. My family celebrated my mother's 80th Birthday. My other family members that were at different hotel locations kept coming to our hotel to visit because of the hotel location and cleanliness of our room. May 21, 2015
Rated 5.0 out of 5.0 by Friendly staff, great breakfast The staff was very friendly and very helpful. The breakfast was more than expected. We had room directly over the main lobby and front entrance. To avoid the noise of incoming/out going guest I would recommend asking for a room away from the main entrance. May 19, 2015
Rated 5.0 out of 5.0 by The kind of hotel I love to stay This hotel is extremely nice and totally comfortable! I love the rooms, they are so clean and so quiet and so cozy. The staff is also a pleasure. You really cannot ask for more in a hotel. Everything perfect! Heather at the front desk, made my stay excellent by recognizing me as an Elite Member and making my stay great. May 18, 2015
  • 2015-06-01T10:47:44.456-05:00
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