Rated 4.3 out of 5 by 258
Rated 1.0 out of 5.0 by MH0504xx Extremely disappointed
Small room, poor customer service, very few amenities. Not at all up to the quality of hotel I expect as a rewards customer. Very sorry I stayed her.
August 1, 2015
Rated 5.0 out of 5.0 by Bicycle touring traveler Comfortable stay
Everything was in excellent shape at this property. We were finishing our bicycle trip, and the clean and comfortable facilities were just what we needed.
The hotel is situated in an area with many restaurants.
July 31, 2015
Rated 5.0 out of 5.0 by vickie99 Great staff
All of the staff are very friendly and accommodating.
The location is very convenient for our entire stay.
We went to Kennywood Park, The Pittsburgh Zoo and Aquarium and took the gateway clipper to a Pirates game and fireworks!!!
July 29, 2015
Rated 3.0 out of 5.0 by Chris2411 OK
This hotel was very nice and staff was friendly, unfortunately my son had left his blanket behind that was recently given to him by his grandfather before he passed and we are positive that it was left behind but when we got home to call and get it sent they claimed no blanket was ever found. This was very upsetting to me and the employees seemed to not care at all:(
July 28, 2015
Rated 5.0 out of 5.0 by tex65 Great staff
The entire staff, including housekeeping, registration, and breakfast, were excellent. They were ready to please, efficient in their work, and nice to be around.
July 23, 2015
Rated 5.0 out of 5.0 by bluebear46 GOOD SERVICE
stay at holiday inn was comfortable, room was clean and neat and staff was helpful
July 22, 2015
Rated 5.0 out of 5.0 by BSOS Excellent Stay in Pittsburgh
We decided at the last moment to visit my niece around the Pittsburgh area when we were traveling in PA and was able to secure the last available room at the Waterfront Holiday Inn Express. The room was very nice and clean and the staff were all very friendly and helpful. We will definitely stay at this location again!
July 22, 2015
Rated 5.0 out of 5.0 by cantongirl Great location and great service
Hotel was a great location (we went to Kennywood and Sandcastle waterpark) Hotel was clean and staff was very curtious and very helpful. The free breakfast was very good and had a variety of foods. My only complaint was the mattress was horrible! Did not sleep well at all. I do wish the room had had a little refridgerator in it.
July 21, 2015