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Rated 4.3 out of 5 by 245 reviewers.
Rated 2.0 out of 5.0 Average hotel, not a great reception I had two rooms booked and we stayed in two rooms as family and only one of the room is credited into IHG my account. Staff says that you could stay in only one room will be credited. This is a weird explanation. The price of the hotel was expensive for the quality and amenities of the facility. July 5, 2015
Rated 5.0 out of 5.0 by Waterfront Hotel The Staff was great, the hotel was very clean and of course the breakfast is always a bonus!! The hotel is very small and the rooms were a little smaller than other hotels but the same quality. I would stay in this hotel again. June 30, 2015
Rated 4.0 out of 5.0 by Great service It was a very clean hotel with a fantastic group of people who are running the business. I was greeted with a smile and hello everytime I walked into the lobby. I was given coupons and suggestions for local businesses in the area. The two negatives that I have to say is the curtains would not close all the way and allowed the light to shine through in the morning too much and the price for me was super steep. As I was the only person in the hotel room. June 25, 2015
Rated 5.0 out of 5.0 by Grandson graduation I came to his hotel because my grandson was graduating high school. The hotel was easy to find and it is located right around a mall and restaurants. The room was very clean and the hotel staff was very helpful. Josh checked me in and got me settled in. I would stay again if ever in that area again. June 23, 2015
Rated 5.0 out of 5.0 by LOCATION LOCATION LOCATION Extremely satisfied with cleanliness, service, breakfast and best of all great location to Kennywood, Sandcastle, all Waterfront properties and close to city as well. June 23, 2015
Rated 4.0 out of 5.0 by Comfortable bed and nice staff Overall we had a satisfactory stay at the hotel. The bed was comfortable, and the internet service worked well. However, the room was smaller than I expected and overall the appearance of the hotel is below the standards set by other Holiday Inn Express hotels I have stayed in. The staff, as at all Holiday Inn Express hotels, was very nice and professional, and were completely up to the standard I am used to... June 20, 2015
Rated 5.0 out of 5.0 by Relaxing!!! The staff was friendly, and the hotel was neat and orderly from the outset. I enjoyed the amenities offered, and we were able to relax after a day of fast-paced entertainment in the local area. It was a great location overall, and I felt safe and secure the entire time. I truly enjoyed this niche of the greater Pittsburgh area. June 20, 2015
Rated 5.0 out of 5.0 by Wedding weekend Brandon was very helpful in getting us direction to places around town, great places to eat in the mall area, and to the wedding. The head of the room service dept. made sure our room was ready before check in and checked on our needs throughout our stay. The room was a little smaller than most HI Expresses I've stayed in, but very nice and the bed was awesome. June 19, 2015
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