Rated 3.7 out of 5 by 441
Rated 5.0 out of 5.0 by RDPG Myrtle Beach Trip
We had a pleasant stay at Myrtle Beach. The hotel was very clean and the staff were very helpful. We booked several weeks in advance and stayed on the 4th floor even though our preferences were to stay on lower levels.
June 27, 2016
Rated 1.0 out of 5.0 by CarmenSandiego515 Run!
The location of the hotel is good as you can just walk across the street to broadway at the beach, although it is no where near the actual beach.
The rooms are VERY dated and not very clean. I had to keep the air conditioner going to avoid the mood smell. The curtains to the room were sewed together literally! Instead of just buying new curtains the white curtains were sewed up with red yarn. I accidentally deleted the picture but trust me. The bathroom is scary! The tub had been painted over so in the shower paint chips were coming up. The light in the bathroom is low and dim which makes me wonder what they are hiding by not putting properly lighting in. House keeping never came, around 8pm a maid came and asked if I wanted new towels because they were "behind" but never offered to actually clean the room. Soda machines took my money, and the only one that ended up working was the one on the 1st floor (I checked all floors). This WHOLE hotel needs an upgrade badly! Lastly after I returned home I had to request that my points be added for this horrible stay.
June 23, 2016
Rated 1.0 out of 5.0 by a1027 Awful stay
The hotel is very dated and rundown. Don't stay here. Not worth the cost.
June 20, 2016
Rated 5.0 out of 5.0 by JYoung1 Best Service in MB
We searched several hotels in Myrtle Beach to accommodate our family reunion & finally decided to stay here. The previous reviews made us skeptical but what an amazing experience we all had at this location. Our Sales Rep Mercedes, was absolutely WONDERFUL!!!! She handled everything with ease & with a heartwarming smile! I could go on & on at how elated we were with her customer service skills. Brian assisted most of our family with a late check in (9-10pm) and he too was awesome. He answered all of questions and got the families into their rooms expeditiously with an awesome attitude. He went above & beyond to make our stay enjoyable! We also had the pleasure of working with Shantel who did a remarkable job handling any issue or questions our family brought to her with an awesome attitude. The housekeeping staff was unparalleled to any other. They were extremely sensitive to the health issue of one of our guests and made sure her room was maintained daily! This team of professionals deserves more than 5 stars!!!! THANK YOU ALL!!!!
I highly recommend this hotel to anyone looking to enjoy their vacation without any accommodation issues. The location is perfect, the amenities are great & the atmosphere is very welcoming!
June 20, 2016
Rated 3.0 out of 5.0 by Joelymoley Hotel need repairs
Stayed with reward nights. The staff was great, top notch people and very friendly. The property is in need of repair. It's not falling apart, but there are a lot of small things that add up. The first thing I noticed was the leaking ceiling 4 feet inside the front door, they had a trash can and a mop bucket to catch the water. Not a good first impression. The beds do need replaced, they are completely worn out. I also noticed that the back doors with the sign saying they are locked 24 hrs a day were never locked... even after 9 pm (??)
June 18, 2016
Rated 5.0 out of 5.0 by Chelle50 2016 Family Reunion At Myrtle Beach
The hotel staff was very attentive and accommodating. I enjoyed the location of the hotel as it was close to restaurants, shopping and entertainment. Check in and Check out was great! I am looking forward to the opportunity of returning to this hotel for future vacations.
June 15, 2016
Rated 5.0 out of 5.0 by mandieh great service
The bed was not great, but not awful either.
breakfast was very good
staff was friendly and informative
coffee 24 hours I love this!!
June 13, 2016
Rated 5.0 out of 5.0 by bruce39 Excellent Asst. Manager
After accumulating many IHG Reward Points during a recent trip I was unable to figure out how to redeem them for a standing reservation.
When I asked other IGS front desks for help, they told me to
"Use the internet".
When I checked into the Myrtle Beach Holiday Inn, Asst. Manager LAWRENCE HOLMES took personal control of the situation, and was on the phone to IHG for an extended period of time until he resolved the situation.
FIVE STAR SERVICE !!!
June 8, 2016