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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 709 reviews
95%
Recommend This Property

Ratings Breakdown

709reviews

  • 5 Stars
    527
  • 4 Stars
    122
  • 3 Stars
    33
  • 2 Stars
    20
  • 1 Stars
    7

Comfortable and affordable

By

July 20, 2017

club

Holiday Inn Express is typically our go-to hotel on the road - always consistent in cleanliness, comfort and affordability. Our Mystic, CT experience exceeded our expectations. We were told the rooms had just been remodeled and they did a fabulous job. We had a king and the room seemed oversized, very spacious with new furnishings and updated everything - loved the modern decor. We received our military discount upon presenting our i.d. and could not have asked for a better rate for a spur of the moment reservation (made 2 days prior). Really loved the innovative room darkening window shade with halo tracks to block the edge light. Only downside was our room looked onto the rear parking lot and a huge filled dumpster, no doubt from the renovation, and that was so inconsequential we would not change our 5-star rating of this hotel. Thanks for the hospitality in Mystic, CT!

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Very comfortable with

By

July 17, 2017

club

We had a very good stay at Mystic Holiday inn express. The room is very clean and comfortable for sleeping. Best of all, the breakfast was really good. Lots of selections to choose from. I would definitely come back again.

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Great location

By

July 17, 2017

Love this hotel! We will definitely stay here again! Everything was perfect!

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Overall a pleasant stay

By

July 13, 2017

club

Hotel in the final stages of renovation and when first pulled up to it, was not sure that it was even open. Once inside, the hotel was well maintained and the room was 5/5 stars.

The only other problem was that the pool was closed for cleaning through no fault of the hotel.

Would stay there again if we are up that way again.

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Roomd

By

July 09, 2017

The beds were very comfy and I liked the choice of solar and hard pillows.

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Great room, clean and upgraded

By

July 08, 2017

club

Very nice and contemporary. The rooms were clean and the hotel in general was well taken care of.

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Attentive to our Needs

By

July 07, 2017

platinumelite

I had emailed this Hotel before our visit.
I had concerns about my sons allergies and their beds and room. I received an email back immediately: our linen and room would be cleaned with fragrance free chemicals. Their sofa bed was made up upon arrival. The room was at the corner so it was bigger for them to stretch out without feeling crowded.
The staff were respectful and kind to my family and I.

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Excellent hotel

By

July 06, 2017

I stay 200 nights a year at IHG hotels and this was the BEST Holiday Inn Express/Holiday Inn I have stayed at. I have actually stayed at several Crowne Plaza hotels that were not as nice and enjoyable as this hotel.

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Mystic Weekend

By

July 04, 2017

club

Comfortable room. Great front desk staff who are pleasant and work hard to make sure you have a comfortable stay.

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Renovated facility at a great location

By

June 30, 2017

platinumelite

We had a nice stay in a renovated facility with a great room. The personnel was very friendly and helpful.

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Family Vacation

By

June 30, 2017

club

Room was nice. Staff was nice. Great location. Loved that there was a restaurant on the same property and a convince store In walking distance.

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beauttiful rooms and comfortable beds

By

June 29, 2017

The Holiday Inn in Mystic has undergone remodel and the job had been beautifully done. The r ooms are quite modern and the beds and bedding and comfortable. The bathrooms have also been renovated and are clean and spacious. They were still working on the outside of the building, but did not interfere with our sleeping in. Breakfast in the lobby was great.

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