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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 694 reviews
95%
Recommend This Property

Ratings Breakdown

694reviews

  • 5 Stars
    515
  • 4 Stars
    119
  • 3 Stars
    33
  • 2 Stars
    20
  • 1 Stars
    7

Beautiful, clean, and very quiet

By

June 22, 2017

club

We only stayed one night on our way out to Massachusetts , but during our stay we found it to be very relaxing, and very quiet. The room was beautifully updated. The staff was very accommodating. The breakfast choices were average. But it was located right next to a wonderful restaurant. We would definitely recommend this hotel to anyone traveling to the Mystic Connecticut area.

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Fantastic stay

By

June 22, 2017

We had a brand new room, which was very nice. The room was pretty spacious and we were able to set up a portacrib without feeling crowded. We were right down the street from the aquarium, which was the whole reason we were there and enjoyed the pool very much. The breakfast options for a hotel were fantastic. We will definitely be returning.

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Short Vacation

By

June 22, 2017

platinumelite

Room was newly remodeled. Was very nice. Was lacking a couple things. There was no longer a table and chairs to sit and eat at. And also the living room area was lacking lighting. There was only a small desk lamp and bright ceiling lights. But overall it was comfy. Beds were comfortable.

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Great

By

June 22, 2017

club

We really enjoyed everything about our stay. Newly renovated building, friendly staff. Kid friendly pool.

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Poorly layed out bathroom

By

June 21, 2017

platinumelite

The door could not pass the toilet. Which made it annoying to get to the shower. I was with my wife and could not walk around the bathroom without opening and closing the door and stepping over the toilet.

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Great place to stay

By

June 20, 2017

Every thing was great till I had to write in this panel.

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Comfortable bed

By

June 14, 2017

club

Clean and comfortable rooms, staff courteous and
Friendly.

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Clean, quiet, quaint property on the hill

By

June 13, 2017

Easy check in, updated interior, beautiful room, clean smell, clean bathroom, flat screen tv, great breakfast, walking a distance to food, beer and wine!

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Nice place

By

June 09, 2017

club

Large suite - very comfortable. Staff is friendly and helpful. Nice colors. Quality of workmanship is poor, however.

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Pleasant stay

By

June 07, 2017

lives up to the quality I've come to expect from HI Express hotels.

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Great service

By

June 04, 2017

Exceptional staff clean amenities create food as well thanks so much for everything

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Everything we needed

By

June 04, 2017

HI Express is a good quality hotel with all the amenities we look for, especially when staying only one night. Pleasant staff, clean rooms and pleasant atmosphere.

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