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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 395 reviews
93%
Recommend This Property

Ratings Breakdown

395reviews

  • 5 Stars
    270
  • 4 Stars
    75
  • 3 Stars
    24
  • 2 Stars
    15
  • 1 Stars
    11

Plugs and a/c

By

May 27, 2017

We were in town for a graduation and needed to press a few clothes. The iron did not work so the maid brought another one which worked well. Then trying to get showers and dressed the hairdryer doesn't work so maintenance came in tried to repair plugs all while we were rushed to be at graduation. They had to get a new hair dryer. It was so hot in the room and no exhaust in the bathroom. After showering it was like a sauna and the a/c was useless unless you were sitting on it. They offered us another room but due to our time frame it was impossible to do so. After returning to our room the keys did not work properly so we had a 10 minute wait trying to open the door. Upon entering it was hot in the room so therefore we got no sleep. There are a few motels in this area that other family members stayed that was much better in every aspect including cost. This room costing approx. 50.00 more per night than the others paid. I will not stay in this motel again and would not recommend it to anyone. Not a pleasant stay at all.

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Great place

By

May 24, 2017

club

We arrived and found no rooms because the local college was holding graduation the next day. The employee named Heather went out of her way to find an unreserved room for us.

She genuinely seemed to care about an old man and his wife.

Thanks for hiring employees like this!!!

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Nice stay

By

May 24, 2017

club

Our stay was short, but very pleasant. The room was spotless upon arrival and we were very pleased with the breakfast.

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Nice hotel

By

May 23, 2017

club

Nice hotel, but bit pricey during graduation weekend.
The height of the bed for me made it harder to get in bed but otherwise nice room.

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Friendly staff

By

May 23, 2017

club

Overall stay was good, friendly staff and clean rooms. Towels were a bit stiff, but other than that is was a good stay

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Attending Granddaughters Graduation

By

May 17, 2017

platinumelite

The best stay in the time we were there for this event.
The property was really close to the places we needed to be at for this vacation week end that included my granddaughters graduation. Excellent staff, parking entrance and exit, well lighted grounds after dark. We really enjoyed the stay because this hotel is so nice.

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Good Value and very comfortable

By

May 15, 2017

club

Needed a good bed and fast internet for my business travel. The Holiday Inn in Nacogdoches fit my needs well for this trip. Will stay again.

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No complaints

By

May 14, 2017

platinumelite

This is a nice, clean, modern hotel. Really a "no surprises" property. There is nothing exceptional about it, but I have stayed there several times, so apparently I like it.

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Best in town

By

May 10, 2017

club

Clean and comfortable. Priced a little high but no other choices. Beds a little too firm for me. Breakfast sub par but I guess it's the norm for Holiday inn

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staff problems & mistakes

By

May 07, 2017

I checked in on Saturday May 6 TOOK 45 MINUTES TO CHECK IN
they gave me room 123 - went to room opened door and someone ( a woman) was in the bed !!
They changed the room to 103 TV would not turn on from the remote - they promised to fix it - this was not fixed
I checked out on Wednesday and re checked in and asked for the same room -
@ things
1 - THE TV REMOTE WAS STILL NOT WORKING
2- THEY DID NOT ASK ABOUT THE EXTRA REWARDS INSTEAD OF A BOTTLE OF WATER
Not Happy with my stay -
3- A TRAINEE CHECKED ME IN WITH NO HELP FROM STAFF - SHE WAS ON HER OWN AT MY CHECK IN

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Very cleam

By

May 04, 2017

club

Very accessible and clean but a little pricey for the time of year

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Motorcycle trip

By

May 04, 2017

club

Loved the hotel and the staff. The breakfast was ok, not great. The eggs and sausage tasted like they came out of a can or a box.

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