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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 362 reviews
93%
Recommend This Property

Ratings Breakdown

362reviews

  • 5 Stars
    248
  • 4 Stars
    69
  • 3 Stars
    22
  • 2 Stars
    13
  • 1 Stars
    10

Look elsewhere in town for better options.

By

March 19, 2017

Not the best holiday inn location. Shower head was terrible and leaked like crazy while showering and the sink faucet had no screen on it so water came blasting out all over the place, the toilet took minutes to flush every time. Clearly tons of plumbing issues. The TV wouldn't turn on and the front desk had to "reset the system" anytime I wanted to watch tv. Truly insane and absurd. The front desk refused to give late check out - despite being a ihg platinum member. I verified there was ample rooms available and not booked so they didn't exactly need the room back immediately. There was no upgrade or any benefit whatsoever for being platinum and i was told I don't get points for this hotel since I booked online.

Breakfast is the typical low quality prison food you'd expect. Parking was decent although there is a huge dip in the parking lot when pulling in so don't come here with a sports car or low car, trucks only with their jacked up roads.

Skip out on this location and staff and find a better option in town, most especially for this price point for a small middle of nowhere town like this.

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good value, great room

By

March 17, 2017

club

the only problem was getting the TV going, staff response was very quick great staff at this hotel

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Comfortable Bed/Pillows

By

March 13, 2017

club

Clean hotel.
Very comfortable bed and pillows.

Good breakfast.

Nice looking pool but was not warm enough to use.

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late night stay!

By

March 09, 2017

Nice room ,comfy bed. Impressed by the clean room. People friendly!!!

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nice

By

March 08, 2017

club

nice stay it was clean and easy to sleep, workout room was very nittle and cramped.

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comfortable bed

By

March 08, 2017

hotel was pleasant; staff accommodating; breakfast average - not a lot of options.

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Great Service - Clean Room

By

March 06, 2017

club

Nice hotel in the area. Friendly staff. Clean rooms. Reasonably priced.

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Naco HIE

By

March 03, 2017

The hotel is fine and a pretty standard HIE. Getting into the hotel from the North can be a little tricky due to the changing of the road out front.

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great hotel stay

By

March 01, 2017

club

most comfortable beds that we have slept in at a hotel! we traveled around Texas and stayed at only Holiday Inn Express because they were so comfortable.

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Nav trip

By

March 01, 2017

club

Front desk was exceptionally nice and very accommodating. The breakfast was surprisingly excellent.

Posted byHotelStaff
March 01, 2017
Thank you, Cactus We are happy you enjoyed your time with us. We look forward to seeing you again. Respectfully Teresa Kees General Manager
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Comfortable bed and

By

February 28, 2017

Nice place nice people nice bed great service
I recommend this hotel to other people
If you are in the area stop by enjoy your stay

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clean and service is fair.

By

February 28, 2017

The service and the cleanliness of the the rooms is good the staff needs to be trained better in the front desk so they can answer the customer questions and to call back withe answers to the customer when needed. Over all the service is good and the staff is nice and rooms are clean.

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