Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 1271 reviews
86%
Recommend This Property

Ratings Breakdown

1271reviews

  • 5 Stars
    761
  • 4 Stars
    274
  • 3 Stars
    109
  • 2 Stars
    79
  • 1 Stars
    48

Title

By

May 28, 2017

platinumelite

I enjoyed the stay what else do you want me to say

Read More
Read Less

Short but sweet

By

May 23, 2017

My husband and I had a very nice stay at this hotel, while on our way home to Colorado. There was a very lovely young lady, named Kali, at the front desk who made us feel like we had just arrived at home.
The negatives about this hotel: the rooms facing Broadway are very noisy from the street traffic; this hotel was just updated and obviously it's up to the guests to find the little things that weren't completed properly by the contractor. We had a hinge missing on our bathroom door (the door wouldn't close). The fridge wasn't working, until the handyman came to take care of things. The parking fees are extremely high.
The positive things: Wonderful location; there was a very nice restaurant caddy corner to the hotel, which we visited twice, because of the great beer selection and yummy sandwiches; the hotel offers shuttle service, which took us to the train station; the hotel is very clean; the staff very friendly; again, let me mention Kali's name (she was awesome); the breakfast was plentiful.
Would I recommend this hotel? Yes

Read More
Read Less

Home Away From Home

By

May 23, 2017

I enjoyed my stay at your hotel and it was better than I expected. I thought that the staff was friendly and helpful and I felt that the continental breakfast was one of the best I have ever had.

I enjoyed the live music in the lobby and the free snacks. The USA today newspaper in the morning was a nice touch. The shuttle service was very helpful and convenient,

The room was great and I really liked having a fridge and microwave in our room. The tv was much bigger than expected and the bed was very comfortable.

Read More
Read Less

Great!

By

May 22, 2017

club

We only stayed for two nights but they were great! I slept wonderfully and the room was nice and clean with nice beds. I am from the north and not used to the heat and the room was nice and cool. Breakfast exceeded all expectations of a continental breakfast. The staff was extremely helpful and gave us places to go out to eat and clubs to go to. I liked how you had free shuttles and were able to text the front desk for assistance. Very customer oriented. Thank you!

Read More
Read Less

Could not sleep

By

May 22, 2017

Loud a/c and fridge. $28 to park. Could not sleep. Not worth the money.

Read More
Read Less

Stay

By

May 21, 2017

platinumelite

It was a great place to stay but needs a few repairs. It is in walking distance to downtown Nashville.

Read More
Read Less

Good experience

By

May 19, 2017

We love the location,great service,nice room.the only thing that we could suggest is cookies out at night when coming back to the hotel.We had that at a different hotel in Knoxville, it was a nice touch

Read More
Read Less

So close to everything!

By

May 17, 2017

club

Great place to stay! The hotel is cleaning and the rooms were clean and the beds comfy. The hotel is walking distance to everything you'd want to do on Broadway.

Read More
Read Less

Great service, great experience

By

May 17, 2017

club

The location of the hotel was great and the free shuttle downtown was wonderful. Thebreakfast was extraordinary with all its choices. Valeri on the front desk went out of her way to make us feel welcome and to offer suggestions.

Read More
Read Less

Great Stay

By

May 15, 2017

The staff here is wonderful! They are very helpful and are more than willing to go above and beyond for anything you need. Good location which is an added bonus. In our room I never heard our neighbors and slept sound as a baby. Highly recommend and will be back !

Read More
Read Less

HORRIBLE INTERNET

By

May 13, 2017

club

I could send smoke signals faster than the internet. And when it did connect, it was only for a couple of minutes.

Read More
Read Less

Great service

By

May 12, 2017

club

The hotel was clean and the staff were very friendly. Service was good and when we needed something we were helped in a timely manner. Breakfast has many options, however would be nice to see real plates and cutlery as there is so much waste being produced. Price was a bit high for a room with two double beds.

Read More
Read Less