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  • 1 888 HOLIDAY
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Rated 4.2 out of 5 by 652 reviewers.
Rated 4.0 out of 5.0 by Nice location to downtown The hotel is perfect for experiencing downtown Nashville. We liked the shuttle service and ease of getting around. Staff were wonderful and very helpful. February 26, 2015
Rated 5.0 out of 5.0 by Clean, comfortable stay I stayed at the Holiday Inn Express Nashville-Downtown with my daughter and her friend for a girls' conference in February 2015. The desk agent was friendly and efficient at check-in and check-out. The room was clean and comfortable. The complimentary breakfast buffet was the best I've had in a hotel, ever. The hotel was full with others from the conference, but I never had to wait long for the elevator. There is a covered parking garage available for guests which was convenient and made me feel safe. My girls and I enjoyed our stay very much. February 26, 2015
Rated 3.0 out of 5.0 by comfortable bed clean room nice staff but that's about it Parking during checking in horrible not much room to get off street to go inside and check in. Parking garage that you are charged to park in tight quarters and full every time I tried to park there had to park in side lot and walk in rain however hotel is close to downtown amenities and arena where I attended a concert close walking distance. Had to pull hair out of bathtub drain to get water to drain to be able to take a shower. Other then that clean room and very comfortable king bed. A little pricey stay though I thought, however I wont mention price since they ask you not to in the instructions for this survey. February 25, 2015
Rated 2.0 out of 5.0 by Not impressed PROS: Proximity to Downtown and music city. Generally good shuttle service most of the time. They did shut early one night because they didn't want to drive in the weather, so we had to walk in it instead! CONS: Décor is dated and in need of renovation. Dirty tissue from previous guests found under bed. No room service for two days, no discount offered or given. When cleaner did finally come in, they threw out drinks I had bought. I complained to reception who said she would talk to the manager and get them replaced. It never happened. Usual Holiday Inn issue of no power points beside the bed. SUMMARY: I will not be staying here again as this experience left a bad impression. February 25, 2015
Rated 5.0 out of 5.0 by Great View First impressions at front desk was excellent. She was professional and very accommodating. Shuttle bus was very helpful. Text and arrived in a timely manner. Hotel clean. Covered parking convenient. Great view from the room. Breakfast was good with variety. Sidewalks were kept clear of snow and ice. February 25, 2015
Rated 5.0 out of 5.0 by Great shuttle service and comfortable beds Great hotel just blocks from downtown Nashville. Awesome shuttle service (just text for pickup) and very professional staff. Will definitely stay here again if in the Nashville area. February 23, 2015
Rated 2.0 out of 5.0 by Not the Greatest This Holiday Inn Express was average at best inside the lobby, rooms and breakfast. The Holiday Inn down the street is much better, less expensive, has a better breakfast, a bar, and free parking. Less expensive! February 23, 2015
Rated 4.0 out of 5.0 by Great hotel but... Loved staying downtown but did have one issue. The hotel is all nonsmoking but my room smelt strongly of cigarette smoke. I contacted the front desk and they were very courteous. Unfortunately it is very hard to remove that smell once it settles in a room! February 19, 2015
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