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Rated 4.2 out of 5 by 952 reviewers.
Rated 5.0 out of 5.0 by Great staff! I was really pleased on how helpful the hotel front desk staff were on my recent stay in Nashville. From arranging a shuttle ride, allowing me a bit more time to checkout and just a warm smile, they made my stay so stress free! February 3, 2016
Rated 5.0 out of 5.0 by Late check out. Booked day before, no problem. Staff was friendly and very helpful. Requested late check out and got to sleep in the next day, which was terrific. Can't beat the location and even has on site parking for an additional fee. Would recommend. Had a great stay. January 30, 2016
Rated 3.0 out of 5.0 by could do better good breakfast. could be cleaner. TV volume was poor for movies. January 27, 2016
Rated 3.0 out of 5.0 by So so stay The hotel was fine. I'm not normally one to complain, but It was very expensive for a holiday inn express. The carpet in room had stains on it and the room was definitely outdated. The shower head didn't come on all the way so that was annoying. Obviously not the hotels fault, but the fire alarm went off at about 2am and it took them about 20 minutes to get it to stop (there was no fire.) One of the things I was excited about was the complimentary shuttle around downtown Nashville...the only thing was that the shuttle wasn't running due to the snow storm(again, not the hotels fault but other hotels had theirs running the next day while this hotel didn't) so extra money was spent on taxi/uber rides. It's convenient enough to area attractions, but I would choose another place to stay on our next trip. We could not use points and were not recognized as platinum members. January 27, 2016
Rated 5.0 out of 5.0 by Great location Great location within walking distance of downtown entertainment January 25, 2016
Rated 5.0 out of 5.0 by Best place downtown! This hotel is perfectly located on Broadway and close to all attractions downtown. Service, friendliness and staff were excellent and we were treated outstanding! January 16, 2016
Rated 5.0 out of 5.0 Great stay Location is walking distance to everything. Beds were comfortable! January 15, 2016
Rated 5.0 out of 5.0 by Good location and value I had never been to Nashville and stopped overnight on the way to visit friends in Atlanta. For such a short stay, affordability and location were the main factors in my choice of hotel, and this property exceeded my expectations for an overnight stay. We were in walking distance of downtown destinations, but it was really cold, so the shuttle service made our night!! We were on an upper floor, so we had a nice view. The room and bathroom were clean and warm, and the desk staff was friendly and efficient. We did some sightseeing the next day, and were allowed to leave our car in the garage until we were ready to leave Nashville in the early afternoon. January 15, 2016
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