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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 1322 reviews
86%
Recommend This Property

Ratings Breakdown

1322reviews

  • 5 Stars
    798
  • 4 Stars
    284
  • 3 Stars
    111
  • 2 Stars
    81
  • 1 Stars
    48

Expensive but close to Downtown

By

July 27, 2017

club

This hotel is very expensive compared to other hotels in the area. It is very close to Downtown but still pricey considering all others. They do offer a shuttle service that tales you right to Broadway, the start of the strip.

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all round great service

By

July 25, 2017

club

staff at front desk very friendly, I can tell they like there job as they always greeted us with a smile and never were bothered by questions we asked. Very helpful. I just loved the place.

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Poor Overall Experience

By

July 25, 2017

club

Mattress was horrible, staff was unknowledgeable of the area, the bathroom was poor

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Excellent Location

By

July 25, 2017

platinumelite

This stay included a concert at the Bridgestone Arena. The hotel is located within walking distance of the arena.

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Great front desk staff!

By

July 25, 2017

My wife and I had a enjoyable stay. We used the free shuttle, which was nice.Great staff.

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Great hotel

By

July 23, 2017

club

Visited for business. Very clean, professional staff, great location. Would highly recommend.

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Clean

By

July 23, 2017

Good stay, quiet and clean. Breakfast was good. Pricy for the quality but rooms around the area were expensive too.

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Poor service

By

July 19, 2017

Waited hours for a call that our room was ready. Finally went back after 5 pm and were told there was no reason for the delay

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Could have been better

By

July 17, 2017

The room just needed some work. There were water stains on the walls and ceiling. The shower curtain rod was broken so water got all over the bathroom. The air conditioner was VERY loud. There were just a lot of small things that needed fixing.
But the bed was comfortable and everything was relatively clean.
The staff was nice and friendly. I liked the singer in the lobby. Probably would have gotten a shoe shine if I had more time.

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Great stay

By

July 15, 2017

Nashville downtown
Country music anf fireworks. Great sleep plenty of restaurants

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4th of July on Broadway in Nashville

By

July 13, 2017

Hotel is at 9th and Broadway just a few blocks from many country music iconic spots. Shuttle service was friendly and fast if you don't like to walk. Hotel is clean and staff is attentive.
Parking is the only thing I would change. Full size trucks don't fit well in the parking garage.
Had a great view and a relaxed stay.

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Summer Motorcycle Trip

By

July 13, 2017

platinumelite

Great place to stay after riding the Natchez Trace Parkway from Natchez. Hotel was clean and well maintained. Room was nice and staff was great. After we checked in came back down and the young man that helped us at check in helped us with places to see and dine and had great choices. Would look forward to coming back to Nashville.

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