Rated 4.2 out of 5 by 655
Rated 5.0 out of 5.0 by PolishPrince One of my favorite HI Expresses.
There are some days I feel I spend more nights in a Holiday Inn Express than my own bed at home. This is my favorite Holiday Inn Express to stay at. Always friendly staff, nice rooms, nice workout room and you are only 3-4 blocks away from one of the most famous party areas in the world. I read some of the negative reviews written about this place, and just think to myself, sometimes you can't make a person happy whatever you do. Can't wait to return to this location again. Keep up the great work!
February 28, 2015
Rated 1.0 out of 5.0 by McAlary21 Terrible Service
I usually don't write reviews but this experience here really irked me. For the amount I paid in points and on top of that more money to stay here I was treated very disrespectfully. I am also Platinum Member so I expect some sort of respect from a company that I stay with quite a bit.
I walked into the lobby and the attendant at the front desk greeted me quite rudely. Usually I am quite patient with things like this but he did it in such a way, it came off as if he was talking down to me. I am on the younger side (24) so I'm not sure if this had anything to do with it but it should not matter how old I am. He took quite a while checking me into my room and at the end asked if I had a problem with him. Obviously I did so I told him but he did nothing to rectify the situation and sent me on my way.
Again, I am a Platinum Member and should not have to experience anything like this. When you're spending xxx.xx amount of dollars at a place you expect a quality of service that this place did not provide.
February 27, 2015
Rated 4.0 out of 5.0 by CountryRocks Nice location to downtown
The hotel is perfect for experiencing downtown Nashville. We liked the shuttle service and ease of getting around. Staff were wonderful and very helpful.
February 26, 2015