Rated 4.2 out of 5 by 738
Rated 3.0 out of 5.0 by ge0fletch Great Location
The Downtown Nashville HIE is a very good area to stay when in downtown. The lobby wasn't quite up to par on my stay and there was some communication issues with some staff, but otherwise a decent hotel. The rooms are clean and well cared for. Bed was better than most. Will stay there again when back to Nashville.
May 15, 2015
Rated 4.0 out of 5.0 by carolyn 1966 Nice location
I enjoyed the hotel. It was in a perfect location. Staff was friendly, room was comfortable. Thehall way was not vacuumed the whole time we were there. As there were powder in the hall as well as birthday letters. 5 days. On our second last night there was a young girl locked out of her room (23 yrs) They would not give her a key and she was sitting in the hall way waiting for her friend. Instead of security being called they brought in the cops. We tried to help and the cop was very rude to us. That put a damper on our evening. Thought it could have been handle in a better way. Hope my daughter never gets locked out of her room.
May 14, 2015
Rated 5.0 out of 5.0 by kitkat1976 Valeri at front desk
Best customer service around at check in. Valeri started our mini vacation off great with her attitude and willingness to help. The hor dourves and the musician in the lobby were a great added touch.
May 13, 2015