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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 666 reviews
94%
Recommend This Property

Ratings Breakdown

666reviews

  • 5 Stars
    480
  • 4 Stars
    118
  • 3 Stars
    37
  • 2 Stars
    22
  • 1 Stars
    9

Great service

By

March 23, 2017

club

Highly recommended this hotel very clean nice staff excellent breakfast

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EXCELLENT HOTEL

By

March 22, 2017

club

Excellent - Review as previously stated.

Only one minor neg. detail. Send postcards home via front desk. However, these cards were not held behind the desk, they had to be placed on the desk itself in a small holder until the mail was picked up.
Disappointed to say that none of the Cards left there, which was over two weeks ago, have been received. (Cards I sent from another location in Nashville, were received at home within days).

' Would have been much happier if the cards had been held behind the Counter'!

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Great hotel

By

March 21, 2017

club

Hotel staff friendly. Modern clean room. Hotel location is perfectly located for local attractions.

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Great service

By

March 21, 2017

club

The two ladies at the front desk help my wife on where to go shopping and told us some good pleases to eat.

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Good hotel for first time visit to Nashville

By

March 20, 2017

club

Good staff and location - good facilities in the area and good tour bus pick ups - microwave and fridge in room a bonus

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Friendly and helpful staff

By

March 19, 2017

The staff was very friendly and willing to help on check in. The room was very clean and restful. I am not used to a hard matters, I have a pillow top mattress and I have arthritis in my hips, so I my only issue was getting comfortable.
Therecwas a billing issue. This was a direct bill and it was put on my bank card. When I reported it the credit was made immediately. The staff was very kind and helpful. I have already made reservations for the end of the month.

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Nice location!

By

March 18, 2017

club

Walking distance to restaurants and bars with live music. Love Nashville Palace live music. Great talent!

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Great Hotel Location and Staff

By

March 18, 2017

club

Great hotel for business as the staff takes care of all of your needs. Very attentive to needs and close enough to downtown but still able to get away from traffic.

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Great staff

By

March 18, 2017

club

Loved the free shuttle to and from The Grand Old Opry, wished they did Music Row also.

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Great service

By

March 18, 2017

club

Terry ..Jr...CASEY...made us comfortable and inviting ! Great staff !!! Will be returning soon !!

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Negatives of stay

By

March 16, 2017

Bed terrible, TV small, internet slow. Stay was good. One of important thing is room cleanliness.

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Great business stay

By

March 14, 2017

I booked here at the Holiday Inn Opryland after our conference hotel was not available. I was a little concerned about being on-site however the service and accommodations were better than I believe I would have had otherwise. I will definitely consider this location again when I am in town!

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