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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 712 reviews
94%
Recommend This Property

Ratings Breakdown

712reviews

  • 5 Stars
    518
  • 4 Stars
    120
  • 3 Stars
    40
  • 2 Stars
    25
  • 1 Stars
    9

Very disappointed

By

May 23, 2017

club

Wish our stay would have been better and the staff more helpful. The staff could not be bothered to find out why our door kept locking us out and by the 3rd time didn't even bother to stay at the room to make sure our key worked. The shower was refitted from a tub and the shower was so small there was no room to walk. Then of course they ran out of breakfast and coffee!! Very disappointed and will not be staying at this location again.

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Friendly, comfortable, clean hotel in great location.

By

May 22, 2017

club

My wife and I always use this hotel when we go to Nashville. It is near The Old Oprey, but away from the noise of downtown Nashville.
100 yards from the hotel, here is a great live music bar which is also very friendly and that makes a nice place to end the day. I hope this hotel is never full when we need it!

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Nice staff, clean room

By

May 20, 2017

Friendly staff, clean room, shuttle service was convenient

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Staff

By

May 18, 2017

club

Very helpful and friendly. Will definitely be back to stay many more times in the future.

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Great hotel

By

May 16, 2017

club

I highly recommend staying at this hotel! The staff was very courteous and helpful. They always had a smile on their face. Their shuttle service was very useful in transporting us to and from the airport and to and from the Opryland area. The breakfast had a lot of options and was great! The rooms were spacious and clean! The beds and pillows were very comfortable. I do not have one complaint about this hotel!

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Training

By

May 14, 2017

Biscuits need to be baked! Overall rooms were great. Took a bath and the tub was spotless.

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Great stay

By

May 12, 2017

We were on a trip to visit Nashville and chose this hotel because it was reasonably priced and close enough to all the attractions without being in the heart of Downtown Nashville.The hotel was very clean and the staff was very friendly and helpful. The front desk staff was excellent but I have to commend the gentleman named Terry who went above and beyond to ensure we had a wonderful stay. He was always very friendly and gave us excellent advise about where we should visit. He is an asset to your organization. Breakfast was good and they had a variety of foods. We also met a young man named Jared who was there the morning we checked out who was just so bubbly and vibrant despite being up all night. We enjoyed our stay and would return again if we are ever in the area.

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Great service

By

May 11, 2017

club

The hotel staff, especially everyone at the front desk was very friendly.

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Great hotel, Great location!

By

May 08, 2017

platinumelite

This hotel is very clean and well-kept! Front desk and service staff were very friendly and helpful during our stay. The suite we were upgraded to was excellent for allowing our family to relax and spend time together. The front desk staff were able to accommodate our requests for ground floor room and early check-in. Located near some good restaurants, Opry Mills shopping mall and the Grand Ole Opry. We highly recommend this hotel!

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Standing in water

By

May 08, 2017

club

Shower drain not working properly. Standing in water at end of shower.

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clean and comfortable room

By

May 05, 2017

A pleasant stay, was able to check in early with room available and check out a little later than normal, desk staff very friendly

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Great location

By

May 04, 2017

Location is close to Opryland with shuttle service.
Staff made us feel at home. Breakfast was great!

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