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Rated 4.4 out of 5 by 186 reviewers.
Rated 5.0 out of 5.0 by Great service and outstanding breakfast Visited nephew who is U.S. Navy active duty and his family in the San Diego area. This was our first stay at a Holiday Inn Express and we were impressed by the quality of the facility, superb customer service from the hotel staff, and the selection and quality of the free breakfast offered by the hotel. Will definitely stay here again when visiting the San Diego area. October 4, 2015
Rated 5.0 out of 5.0 by Excellent experience As this was my first stay at a Holiday Inn Express hotel, the experience exceeded all expectations. The staff, facility, and location were optimal. This observation is especially important because we were San Diego to attend a memorial service. The quality of the experience made the reason for the stay more bearable. My mother and I are world travelers and have had numerous hotel experiences. We were both quite impressed by this facility, and will not hesitate to recommend to others as well as book reservations in the future. September 28, 2015
Rated 5.0 out of 5.0 by Comfortable bed Great place to stay for people in a wheel chair. Good place for caregivers to rest. September 25, 2015
Rated 5.0 out of 5.0 by Excellent Front Desk Staff The hotel was in a good location not far from where I was attending my meeting. The staff was knowledgeable of the area to include places to eat dinner. I have been to a few hotels where the answer you'd get would be something along the lines of, "I'm not sure..." just to get you away from their desk. I have never stayed the night at a Holiday Inn Express but due to the service from the staff here I will be on the lookout for another during my next trip. September 21, 2015
Rated 2.0 out of 5.0 by Not really smke-free rooms... 2 night stay in a room that was probably a previous smoking room in previous decades. We booked a non-smoking room, and this was apparently the best they had. After mentioning it to the front desk clerk, we were only told, "sorry." We do not smoke and are highly sensitive to cigarette related scents, so this was not a pleasant experience. Our A/C worked, which is a plus. Common areas in hotel were lacking fully functioning A/C, so those areas were mildly uncomfortable. Reliable HIX breakfasts, etc. Good parking, etc. They do not recognize rewards members in any way, so there's no plus pointing that out during your stay. We will not stay here again. A somewhat "out of the norm" experience at HIX. September 17, 2015
Rated 5.0 out of 5.0 by Great Location for San Diego Stay We had a great stay at the National City HI. It was very convenient to Coronado Island where we spent a lot of time. Just hopped on the express way and we were 10 mins out. September 16, 2015
Rated 4.0 out of 5.0 by Clean and comfortable Pros: The hotel staff seemed to care, was efficient at check in and friendly and supportive when we needed something. The bathroom was spotless and the room seemed to be dust free. Cons: The elevator is small and smelled of bug spray the afternoon we arrived, If you're claustrophobic, you'll probably only want to stay on the first floor. The elevator was fresh smelling by morning. Overall, the hotel could use some updating, but since cleanliness is my highest priority, I would stay here again if I have to be in the area...granted the prices are reasonable. September 9, 2015
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