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Rated 4.5 out of 5 by 233 reviewers.
Rated 5.0 out of 5.0 by Great location - excellent staff The location of this Holiday Inn Express is perfect: Starbucks, Panda Express and KFC are located steps away while there are a myriad of other restaurants and stores extremely close by (Kohls, Target, grocery, etc.) The hotel itself was everything we expect from a Holiday Inn property - comfortable furnishings, pool, hot tub. A small refrigerator in the rooms would have been a plus. The staff went out of their way to accommodate our requests; we appreciated their help and understanding. March 3, 2015
Rated 5.0 out of 5.0 by Great service and Value I have stayed many times at the New Berlin Holiday Inn Express. The staff is always great. They have a managers welcome with beer and wine. I have always been satisfied with the cleanliness of the hotel. They are always cooperative to meet any requests that I have. I will stay here again in the future. March 2, 2015
Rated 4.0 out of 5.0 by First area stay Will stay as I travel quarterly for 2015, very personable people and accommodating. It is always nice as we stay more than a day to continue to be welcomed, this staff did just that. I will also recommend to other team members as a safe place close to some nice restaurants. March 2, 2015
Rated 5.0 out of 5.0 by Staff Carol was extremely friendly at check in and knowledgable about the facility. So much so I remember her name four days after our stay. February 25, 2015
Rated 5.0 out of 5.0 by Nice Holiday Inn Express The staff were very friendly and the hotel was very nice. The cookies upon check-in were of course outstanding. February 20, 2015
Rated 3.0 out of 5.0 by Construction area noisy Well I stayed here at Xmas and was put in construction area, commented on it then, the manager called me and said she was sorry for the bad room and refund one day stay. I thought that was really professional and told me next time I visit she would make sure I was given a nice room away from the noise or mess. Well in town for funeral and low and behold same thing , back in the construction zone. I even told the gal the took my reservation nth at the manager said to let her know but got the brush off,mand I reserved my room and my father in laws. For two days and both got construction. Plus recommend it to brother in law, and they stayed there. It is a great location for our needs but guess I will find a different one next time. February 18, 2015
Rated 5.0 out of 5.0 by Great Staff Service Carol Misurek make me and every guest feel like a VIP every time I visit the New Berlin property. Job Well Done Carol Misurek. February 18, 2015
Rated 5.0 out of 5.0 by guest convenient comfortable friendly smooth positive thanks February 17, 2015
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