Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 523 reviews
96%
Recommend This Property

Ratings Breakdown

523reviews

  • 5 Stars
    392
  • 4 Stars
    89
  • 3 Stars
    25
  • 2 Stars
    8
  • 1 Stars
    9

Price was high check in SLOW!!!

By

July 25, 2017

club

The room was very average. The breakfast was fine. The pool had a very rough bottom which hurt your feet. The check in time was ridiculous. Over 25 minutes. The price was way too high. I would do more searching before returning. I usually stay at IHG properties. I like staybridge suites but there was none in the area. The desk people were not friendly.

Read More
Read Less

Great Service!

By

July 24, 2017

The service was great. Although the breakfast eggs were awful. Must of been powdered eggs.

Read More
Read Less

Thanks

By

July 24, 2017

I made a reservation for this past weekend for my daughter, her husband and my grandson. It is my understanding that everything, especially the staff, was fantastic.
Thanks

Read More
Read Less

survey

By

July 23, 2017

I would love to provide your with more survey, but I believe that your survey is very excessive. Too many questions. Please abbreviate it.

Read More
Read Less

comfortable and quiet

By

July 22, 2017

club

Very pleasant stay at the New Berlin Holiday Inn Express

Read More
Read Less

Great hotel

By

July 20, 2017

Great breakfast choices and clean room. Very friendly staff. Good pool.

Read More
Read Less

Comfortable Bed and great service

By

July 17, 2017

club

My room was great and so was breakfast the next morning

Read More
Read Less

Great service!

By

July 17, 2017

club

Quick check in, comfortable beds. Easy check out. Was a great place to stay after a Milwaukee Brewers game.

Read More
Read Less

nice clean place

By

July 16, 2017

quaker steak and lube right in the parking lot bike night is awesome

Read More
Read Less

Great service!

By

July 14, 2017

club

I love staying there! Great service, friendly staff, clean facility, good breakfast.

Read More
Read Less

New Berlin stay

By

July 14, 2017

platinumelite

Great location close to family and friends in the Milwauke area.

Read More
Read Less

Great handicap rooms

By

July 14, 2017

club

The staff is friendly, It was very nice to see that the manager from the last time we had stayed there that he had taken one of my suggestions and changed the way the door of the refrigerator to open the same way as the cabinet door did so make it easier to put things in it. I am hoping he changed it in all of the rooms. When I called to confirm that our reservation was for a handicap room, the person I talked to was very pleasant and helpful. When we come that way again we will continue to stay at this hotel.

Read More
Read Less