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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 590 reviews
96%
Recommend This Property

Ratings Breakdown

590reviews

  • 5 Stars
    444
  • 4 Stars
    101
  • 3 Stars
    26
  • 2 Stars
    9
  • 1 Stars
    10

Hotel staff needs some retraining on basics

By

November 15, 2017

I recently stayed at this hotel and was disappointed upon check in that the usual standards were not displayed such as IHG membership, reward points etc.

Also the address listed for the hotel on the website does not match google maps when searching for directions and we had to call the hotel to find it.

My room was on the 3rd floor and had a noisy family surrounding it. Contacted the front desk and was told they would look into it but to my dismay the noise continued.

My room was serviced by house keeping on Saturday and the shampoo and coffee were not replenished.

Overall this hotel did not meet the usual standard of Holiday Inn that I have come to expect when I travel.

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