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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 516 reviews
84%
Recommend This Property

Ratings Breakdown

516reviews

  • 5 Stars
    272
  • 4 Stars
    144
  • 3 Stars
    50
  • 2 Stars
    24
  • 1 Stars
    26

Wonderful customer service and nice bed

By

July 24, 2017

club

I never write reviews but I was compelled to after our stay at this hotel. From the moment we arrived we were greeted with a big smile from Ebony. She was super accommodating to our needs. Our flight arrived early morning and they allowed us to check in get cleaned up and have a hot breakfast. After a long fight that meant the world to us. Michele and Eric in the kitchen were also fabulous. They always made sure the food and coffee was hot and ready. I've never seen two people engage and really go out of their way to make guests feel taken care. It's rare to find that nowadays. They all made our stay even more memorable.

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Wonderful accommodations in New Orleans

By

July 22, 2017

club

The staff at this hotel were absolutely amazing! SO friendly, extremely helpful and incredibly accommodating. I can't say enough about Lee, at the front desk, she is top notch and such a joy to chat with. Carols was helpful and made sure our room was comfortable.
I would go back to New Orleans just to stay here again. It was so convenient to everything we needed and at an affordable price. I will be recommending them to everyone I know. Thank you again for such a wonderful, stress-free visit. :)

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EXCELLENT STAY

By

July 21, 2017

club

My overall stay was excellent. The staff was friendly , the hotel was clean and smelled good, and the rooms were clean with plenty of towels. The most important thing is there were NO BEDBUGS. I will definitely recommend this hotel to friends and family and will continue to use the Holiday Inn Express as my travel hotel

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Breakfast area

By

July 14, 2017

Michelle over the breakfast while we were there was excellent. She was very nice and friendly and represented your hotel well. She made sure she greeted everyone each morning with a warm smile and really went above and beyond to make sure that the guests felt at home.
I pray she gets some kind of recognition.

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STAFF AND CLEANLINESS

By

July 13, 2017

THE STAFF WERE OVER EXPECTATIONS, VERY FRIENDLY AND PERSONABLE. THE HOTEL WAS VERY CLEAN.

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Good Service

By

July 13, 2017

The staff was good, friendly and helpful. The food was good, southern style!!!

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Great rooms!

By

July 12, 2017

club

We have found our new "go to" hotel.
I saw a lot of negative reviews on their cancellation policy and just crossed my fingers we wouldn't have to cancel. Overall, this hotel was great! The rooms are roomy and spacious.

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Nice hotel

By

July 12, 2017

platinumelite

It is a nice hotel for the money. Close to super dome and canal and bourbon street. I was able to walk everywhere I needed to go. My second stay at this property and both times I was happy with my stay.

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Airport transfer

By

July 08, 2017

Combine HI and HIX to provide airport transfers as getting around New Orleans is difficult

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Comfortable and Good location E

By

July 06, 2017

Everything Good overall.
Problem connecting with wi fi, because the other holiday inn is so close.

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Good Value for location

By

July 06, 2017

Close to French quarter and reasonably priced clean and access to parking garage for a reasonable price

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Good value for New Orleans

By

July 06, 2017

club

Staff was friendly and helpful. It's not the easiest to find by car, but well worth the effort.

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