Rated 3.9 out of 5 by 204
Rated 5.0 out of 5.0 Exceeded My Expectations!
Excellent Place! Very classy and clean. Beds are comfortable... Love those pillows!! The rooms were quiet, no noise coming thru the walls. The breakfast selection was awesome and fulfilling and the staff was very nice and helpful. It was the first time I ever stayed at a Holiday Inn Express and they truly exceeded my expectations.
I came to Louisiana to meet my Dad that was passing by thru the city from a 2 weeks vacation. After reading the reviews for the hotel he was staying at, I decided I much rather stay somewhere else and, oh boy am I glad I did!! I felt so bad that my Dad decided to stay on that roach motel he had chosen, As for me and my granddaughter, We are glad we stayed at the Holiday Inn, that's for sure!!
July 24, 2015
Rated 1.0 out of 5.0 by Bobfor billing run around
I made the reservation on line as a government rate - because I was in New Orleans not on vacation but to perform work for the government (NASA). On checking out, I was not given the government rate. They said they would look into the issue (and sounded positive about changing the bill and told me they would send an email with the new bill). I called back one week later without not hearing from them and was told that I did not check in for the government rate - even though I was asked what government I worked for. So, I will need to pay out of pocket for the difference - and I could have stayed elsewhere at the government rate. I was told that NASA wasn't considered US government and would not do anything about the bill. Government travelers beware of this hotel!
Others in my team told me to check out due to the location (crime). I should have listened.
July 18, 2015
Rated 5.0 out of 5.0 by Retired Army Veteran Love the staff,
The staff was great, check in was easy and fast. Nothing helps more with a long road trip to see bright smiling faces. Besides the pan cakes the breakfast was not good, running eggs and processed meats. The price was expensive for the hotel that is outside of the city.
July 15, 2015