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Rated 4.3 out of 5 by 455 reviewers.
Rated 5.0 out of 5.0 by it was great to stay with them. it was near time square, that was really helpful for our group. breakfast has lots of choices. oom services and front desk was very good to deal with. May 25, 2015
Rated 5.0 out of 5.0 by Great Mid town hotel experience During my stay I found the entire staff to be friendly and helpful (giving directions, etc.) The room was clean and fresh. Adequate size, but not big. The hotel was just a short taxi ride to Central Park, which I visited for the first time on Mother's Day, even though I have been to NYC many times. The free breakfast is awesome! So much to choose from. Bagels, pancakes, waffles, fresh fruit, scrambled eggs, hard boiled eggs, bacon, turkey sausage, cereal, yogurt and more. May 20, 2015
Rated 4.0 out of 5.0 by A Great Stay My daughter and I stayed at the Holiday Inn Express for two nights. We had a nice large room with a king bed and a sofa, and even though it was right beside the elevator the noise wasn't too bad. Staff were very nice, and breakfast was plentiful! It is 3-4 blocks from Time Square and 5th Ave if you don't mind the walk. We sure got a lot of exercise. We walked to Macy's one day and the next day walked to Central Park and along 5th Ave. Great exercise and the weather couldn't be better, 29 degrees. It's only a few blocks to the Theatre too. We would recommend this hotel, when the weather's nice, but would stay somewhere closer to the main areas if it were in the winter. May 16, 2015
Rated 5.0 out of 5.0 by Great Staff Walking distance to the docks Really good breakfast that is replenished constantly Staff is excellent May 13, 2015
Rated 5.0 out of 5.0 by Great Midtown Hotel! we needed a place to stay while being touristy in NYC. this has a great location to a lot of tourist spots and is perfectly set in midtown. the staff is so friendly, i couldn't believe it. and it wasn't just to me, i noticed how courteous they were to each person. it was truly amazing. the rooms are clean and easy to reach. it actually is better than staying in a larger hotel where the elevators are back so if you forget something, it takes you 5 min+ to get back. here, you run up and back in 1-2 min. would definitely stay here again. May 11, 2015
Rated 5.0 out of 5.0 by Great bed and very good breakfast As always the beds are very good at HI Express, the breakfast was very good, the only thing is that it was very crowded, the space is small, but it was worth it. The internet is good, and very good cable. Overall the cost benefit is worth the price, I would definitely recommend. May 9, 2015
Rated 5.0 out of 5.0 by very clean and pleasant staff We only stayed one night but I was very impressed with the cleanliness of the room and the helpfulness of the employees. We arrived early and they held our bags so we could go sightseeing. The room was small but suited our needs. Could have used a chair in the room. Breakfast was much better than we had expected, but very crowded. They need to think about a better way to arrange the buffet so long lines do not form. (example many people waiting in line behind people who were waiting for toast to be done). Overall a very pleasurable experience and would definitely stay again. May 6, 2015
Rated 5.0 out of 5.0 by Front Desk Staff Make It Happen The Front Desk staff are top notch. They are friendly, welcoming and helpful. Jaime and Ashley greeted us and were very helpful in showing us the most economical ways to get around the city. As with the all HEI properties that I have visited, breakfast is included, which makes for a great value. They are never out of food. They keep it replenished, even bananas which go really fast. Be aware the breakfast area can be busy and crowded at times. Maybe check an earlier time. Another unusual and nice feature is the outside sitting area in front. End by saying the location is very good. By walking, subway whatever, you can get to all the sites readily. May 2, 2015
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