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Rated 4.3 out of 5 by 414 reviewers.
Rated 5.0 out of 5.0 by Staff Excellent customer service, friendly, professional. Great check-in experience. March 24, 2015
Rated 5.0 out of 5.0 by Great hotel The hotel was clean, the beds were comfortable, and the free breakfast was great, all for a competitive price. March 23, 2015
Rated 5.0 out of 5.0 by Great Service Ashley at the front desk is AWESOME, my wife and I arrived on St. Patrick's day. I asked Ash if she could recommend a good Irish pub or restaurant, she gave several, she explained the location of the pubs from the HIE and said they were all very good. Ash is very personable and always had a smile. Hats off for Miss Ashley. You also have a great team member in the Breakfast area, John, he also was always smiling and and had a very nice greeting each morning. He also kept the area clean and neat. Keep up the good work! March 22, 2015
Rated 5.0 out of 5.0 by Easy access to businesses, best comfort You will be right in the middle of Manhattan and short walks away from great restaurants and attractions. This hotel's rooms are spacious with all the amenities of a comfortable stay. The bed is clean and awesome. Will definitely come back to this hotel if I am visiting Manhattan again. March 20, 2015
Rated 5.0 out of 5.0 by Great breakfasts! We stayed at the hotel for 6 days; it was centrally located, the staff was really friendly and helpful and the breakfasts that were included were great - a lot of variety. The only issue we experienced was with the elevators - if you are on an upper floor, it can take up to 5 minutes for an elevator to show up at high volume times (ie. during breakfast). If you are on a lower floor, take the stairs. March 19, 2015
Rated 5.0 out of 5.0 by Comfortable room and great service My daughter and I were attending a conference in New York. We chose Holiday Inn Express Manhattan Midtown West because quite frankly it was the only room available at the time of our trip. We lucked out though as the hotel stay was great. The room was quiet and clean, the bed was comfortable and we had plenty of towels. In the morning we had breakfast and I was amazed at the selection from eggs and bacon to fruit and yogurt. The food was good and the staff was helpful and polite. We certainly recommend the Holiday Inn Express Manhattan Midtown West and plan to stay there again when we are in town. March 17, 2015
Rated 5.0 out of 5.0 by Holiday Inn Express 48th Street Everything was great about our stay, just thought the room size was a bit small. March 16, 2015
Rated 5.0 out of 5.0 by Relaxing stay It was a very relaxing stay. We enjoyed the breakfast the most. Very friendly breakfast attendant and staff. March 12, 2015
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