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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.3

based on 1482 reviews
91%
Recommend This Property

Ratings Breakdown

1482reviews

  • 5 Stars
    833
  • 4 Stars
    445
  • 3 Stars
    118
  • 2 Stars
    47
  • 1 Stars
    39

Affordable hotel with great service

By

July 23, 2017

club

I was in the city to see some family with my son. We had a comfortable stay and felt very at ease while we stayed here. Safety seemed to be a priority and the staff were very friendly.

My only complaint was that the AC ran frequently and was noisy, but honestly it was a hot few days during our visit so I got over it and was just thankful that we were cool and comfortable.

We will come here again.

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In NYC for business

By

July 23, 2017

Great location for business near Madison square. Great staff and comfortable room.

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Best Kept Secret

By

July 23, 2017

club

I did not know this hotel was so close to the pick-up/drop-off bus i take to get to NYC. Very convenient. I like that it is set off the street and the outdoor seating areas for breakfast and just relaxing. The front desk staff should share with you when you check in that ice is only available on the first floor. I walked from one end of the hall to the other looking for the ice machine. Many hotels have them on every other if not on every floor.

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Comfortable

By

July 22, 2017

club

Comfortable bed and great pillows. Really appreciated the lounging area outside in front of hotel
Attentive staff and very clean

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Great value in a great location

By

July 20, 2017

club

This hotel is comfortable and the staff is quite pleasant and accommodating.We were close to just about every site we wanted to visit,so it worked out well for us.

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Great value

By

July 19, 2017

Great price and decent size room including a whirlpool bath. HOusekeeping was very friendly. They brought a welcome basket to me

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Great Service

By

July 19, 2017

Friendly staff and good services provided to guests

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Perfect location

By

July 17, 2017

Great hotel clean close to all amenities. Friendly staff .

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Solid service and comfortable bed

By

July 14, 2017

The Chelsea had a pleasant staff and they created a nice atmosphere. The food was very tasty and well.presented. ...plus my sleeping was great.

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Chelsea neighborhood great; hotel was fair

By

July 13, 2017

platinumelite

Very small rooms, not like the picture shows. Walls were paper thin. Breakfast was crowded and the biscuits were hard. The staff were great and helpful though. The location was good just wish the room had been bigger. Guess that's what living in New York is all about.

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Nice location and great service

By

July 12, 2017

club

Nice location in the core of the city. Service is good and serve good breakfast.

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Hotel trés agréable

By

July 12, 2017

club

Dans l'ensemble c'est un hotel qui répond à tous nos besoins lors d'un séjour à NY

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