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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.3

based on 1392 reviews
91%
Recommend This Property

Ratings Breakdown

1392reviews

  • 5 Stars
    780
  • 4 Stars
    417
  • 3 Stars
    112
  • 2 Stars
    45
  • 1 Stars
    38

A great nights sleep

By

April 29, 2017

club

In the heart of Manhattan, not a sound to be heard inside the room and blackout curtains ensured a much needed sleep. The room was spotless and well appointed and the bed was extremely comfortable. A warm welcome on check-in included a surprise gift for the sweet tooth - a nice recognition for being an IHG member -very nice touch. Thank you!

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Nice place to stay

By

April 29, 2017

club

Great place, all that you need, safety, comfort, well located, good breakfasr, comfortable

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立地が良い

By

April 29, 2017

ペンステーションに近く、観光の拠点としては最適だと感じる。価格は若干高めだと思いますが。ちなみのレビューの最低文字数制限(50文字以上)は不必要だと思います。

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Relaxation at it's best

By

April 28, 2017

This was an excellent stay, no worries just fun. Thank you for your attention to details and I didn't worry about a thing.

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Excellent customer service and great location

By

April 27, 2017

platinumelite

This hotel is a great location, really close to Penn Station and walkable to nearly all NYC attractions. The front desk staff and housekeeping staff were excellent. Upon check-in we had to change rooms because of some pipe issues, but all the staff were quick to solve our problems and accommodate our family of 4. Also, the breakfast service was really good and convenient. Totally recommend for a family visiting NYC!!

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Comfortable bed and great service.

By

April 27, 2017

club

For NYC standards, which is not too high, the hotel is great and comfortable. Friendly staff and easy check in . Rooms are cleaned daily .

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Convenient and accesible

By

April 27, 2017

club

Very close to the everything that the city can offer.

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Ok room nice staff poor breakfast poor value

By

April 24, 2017

club

Bed was uncomfy whirlpool tub was small and there was nothing but a curtain separating it from the toilet and the bed which was weird and offered no bathroom privacy. Staff was nice but i have paid less for more at other holiday inn hotels. Breakfast was terrible

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For leisure

By

April 22, 2017

It was a nice place for the time we werected there

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Ottima posizione e letto comodo

By

April 22, 2017

platinumelite

Ottima posizione per vistare Manhattan e non solo!

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Front Desk service

By

April 21, 2017

club

The gentlemen at the front desk was superb!
Checking in was a breeze, he thanked me for being an IGH member, inquired if I wanted a late check out and assured me that any questions I had about getting around the city or the city itself ... to make sure I stopped back and they would answer my questions.

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Fantastic internet

By

April 21, 2017

club

29th street is a quiet street. The hotel is good and has a fantastic quick internet. The breakfest was good, but the room is not dimentioned to those 200 guest wanting breakfest at the same time at 8AM - specielly school classes can be noisy.

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