Rated 4.5 out of 5 by 406
Rated 4.0 out of 5.0 by sbottob New York
Excelente atencion y limpieza, la ubicacion del hotel es sobresaliente muy cerca de Time Square, del MSG, estacion de metro, etc. Lo que no me gusto fue el tamaño demasiado reducido de la habitacion y el valor en relacion a eso.
May 15, 2015
Rated 5.0 out of 5.0 by DelanoDuo Friendly helpful staff.
After our first day staff normally greeted us by name as we enter the hotel. Edes and Yarissa were both fantastic. Staff was very hepful with directions and suggestions. We requested a room change from King to 2 beds with no ptoblem. Their "King Bed" is NOT a King. Husband 6'5" so always requests a King bed, so we changed to 2 beds.
Hotel is only 2 blocks form Herald Square Subway Station, 6 blocks from Time Square, 1 block from Macy, 3 blocks from Empire State Building. Catholic church 3 blocks, GREAT LOCATION
Breakfast had a good sekection. Will not leave the room hungry. Coffee good and always hot. Tables were cleaned as soon as emptied so no problem finding a table.
Maybe needs another housekerping team to get the rooms cleaned sooner.
May 15, 2015
Rated 5.0 out of 5.0 by Wendy14 We love this hotel!
This hotel is just fabulous. The location cannot be beat. It is in Herald Square which is walking distance to Times Square, but not too close.
For us, one of the hotel's greatest features is just how close it is to so many subway lines. You can literally get anywhere in the city. It is awesome.
The staff is also extremely kind and helpful. I lived in the city when customer service was not so important and you were often treated like an inconvenience.
Not at this hotel!! The staff is always available, extremely helpful and kind.
The rooms are small but clean and have everything you need. Especially a nice shower and a comfortable bed.
I would love to see housekeeping get to my room a bit earlier, but I know they are extremely busy.
We stay at this hotel everytime we are in the city.
Thank you to Yarissa and Waheeda for always being so great to us!
May 14, 2015