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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 882 reviews
92%
Recommend This Property

Ratings Breakdown

882reviews

  • 5 Stars
    530
  • 4 Stars
    246
  • 3 Stars
    64
  • 2 Stars
    28
  • 1 Stars
    14

great service

By

June 27, 2017

club

very comfortable clean everything we needed for the visit we had

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Good Place to Stay

By

June 27, 2017

club

Friendly staff and nothing too much bother. Bed comfortable. Good choice for breakfast

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Marvellous Metro

By

June 27, 2017

Try as you might there is no way you can criticise the Metro Holiday inn. For cleanliness, friendly helpful staff and all round comfort it does everything anyone could expect and more.

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nice hotel

By

June 26, 2017

club

great staff lovely hotel clean rooms great breakfast.good bed and great service

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Great Stay as always

By

June 26, 2017

Great value for money. Great location to access Newcastle and the surrounding area.

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Comfortable room and good breakfast

By

June 26, 2017

club

Overnight stay at this hotel as a stopover.
Good parking facility, great room, and good breakfast menu selection. Bathroom is on the small size but adequate.

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Friendly staff and cleanliness

By

June 26, 2017

club

Very nice girls and staff were friendly also room was very clean and also breakfast was great good spread of food to suit all parties and car parking was excellent

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excellent stay

By

June 26, 2017

club

wouldn't go anywhere else, as staff are so helpful and friendly,

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Comfortable

By

June 26, 2017

Very good , room was clean and comfortable and the breakfast choices were good. Overall I thought it was a good hotel and good value for money

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Great service and standards

By

June 26, 2017

club

Holiday Inn high standards are evident everywhere. Professional and friendly staff. Clean, bright and comfortable. Breakfast is much improved, thoroughly enjoyed it!

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Room cleanliness

By

June 26, 2017

club

We found the furniture covered in THICK dust, requiring Asst Manager, Housekeeping to have to come and dust it. Room appeared to have been not used and closed up for months! Having no air-conditioning, only a window, it was too hot to sleep under 'Doona'.

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Staff very friendly

By

June 25, 2017

club

Had a relaxing stay. Staff very helpful with anything we asked them.

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