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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 1055 reviews
95%
Recommend This Property

Ratings Breakdown

1055reviews

  • 5 Stars
    685
  • 4 Stars
    284
  • 3 Stars
    50
  • 2 Stars
    19
  • 1 Stars
    17

Quieter than I expected, and great staff!

By

November 22, 2017

club

While I the hotel was booked for me, I am very glad I ended up there as the room was very comfy and quieter than I thought considering the location - could hardly hear any noise from the outside. The facilities were all very clean and excellent - from the hair drier to the iron, kettle to TV.

The hotel is very close to the train station and city attraction, and surrounded by restaurants and take away, so even if you don't fancy eating in the hotel you can find something you will like very close by.

The staff was very friendly and helpful, including the cleaners. I got to meet the legendary Derek I read about on another review before my stay, and when I found
I had more time in Newcastle because I was earlier than expected, another member of staff called Michael (I promised I'll mention you didn't I?!) helped me peruse the city map and recommended places to visit.

All in all a very enjoyable visit, and lovely City.

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