Rated 4.2 out of 5 by 360
Rated 4.0 out of 5.0 by Carolina Moon2 Mrs. R.W. Talley, Jr.
In spite of the fact that there was much construction going on during our stay, the process of checking in, getting settled and being accommodated by your staff seemed to run quite smoothly. These are quite difficult circumstances under which to work, so they should all be commended for their efforts.
April 25, 2016
Rated 5.0 out of 5.0 by blderunne our stay
had a wonderful experience at your hotel. would stay at this location in Newport Beach again
April 17, 2016
Rated 2.0 out of 5.0 by navy veteran 62-66 not great value
I suppose someone in upper management thought
the best way to handle the construction is to just
pretend everything is normal. It is wrong to mislead
people. People make mistakes, I will watch to see
what you do in the future.
April 17, 2016
Rated 2.0 out of 5.0 by Dan3124567 Holiday Inn Newport
Not a great hotel. The pool was small, breakfast area was small for amount of people. Gym and Lobby were out of service.
April 13, 2016
Rated 3.0 out of 5.0 by Vwaterson Hotel was under construction
There was no notice on the web site that the hotel was under construction. On the night of arrival I could not access the wireless internet (probably because of over subscription). I tried calling internet customer support but after 10 minutes on hold I gave up and used the personal hotspot on my iphone to connect my laptop to the internet.
there was no ice in the ice machine and the soda vending machine was out of order.
April 10, 2016
Rated 3.0 out of 5.0 by ARB50 Site construction put a damper on our stay.
Positives: The room was clean. The staff was solicitous and helpful. The new shampoo scent is significantly better than the previous "cinnamon roll" smell.
Negatives: The bed was a little harder and less comfortable than past HIE hotel stays. I have never stayed at an HIE hotel at which there was a charge for parking in their parking lot. (or any other hotel with its own parking lot! Who does that!? Bad form!) Neither the parking fee nor the fact that the hotel was under construction was mentioned when I booked the room. I feel both the parking fee and the construction should have been mentioned by the booking agent, allowing me to make another choice because of those facts, if I so desired Full disclosure is always appropriate. The breakfast room was tiny and there was very little seating so we had to stand up to eat. Even the table in the hallway was already occupied. (I assume this was also a result of the construction.)
April 6, 2016
Rated 5.0 out of 5.0 by mytravelbug nice hotel
Rooms are very nice and clean. Beds and pillow very comfortable. Lots of plugs for cell phones etc. everyone was able to "plug in". Staff was very friendly and attentive. Wonderful location.
March 31, 2016
Rated 4.0 out of 5.0 by maggiebee73 Newly Renovated Rooms are Affordable and Clean
Hotel is under construction, but will a great place to stay once it is completed.
March 30, 2016