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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.6

based on 737 reviews
97%
Recommend This Property

Ratings Breakdown

737reviews

  • 5 Stars
    488
  • 4 Stars
    216
  • 3 Stars
    21
  • 2 Stars
    8
  • 1 Stars
    4

Newport/Bristol

By

June 21, 2017

club

Overall a very good hotel ,staff were excellent, service was 5 Star, comfort was good as was the food and price for the stay. HIE are very good value . Will stay with them in the future .

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Lovely location

By

June 21, 2017

club

Ideal place to stay if you want to visit Cardiff and Newport. Setting in a lovely secluded area. Very easy to
find. Excellent staff on arrival, Nice secure parking.
Rooms very clean and tidy. It was a very hot day so it was nice to get to your room with the ac on.

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a good stay and comfy room

By

June 20, 2017

club

nice hotel was handy for the national trust property only half a mile away that we visited

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Perfect for what I wanted.

By

June 20, 2017

club

Good accommodation. Good food. Good price. Clean and comfortable.

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Great for business stays

By

June 19, 2017

I always use IHG hotels if possible when staying away on business. You are guaranteed a high level of service from the friendly staff and exceptional cleanliness in the rooms.

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Great service

By

June 17, 2017

platinumelite

What a great bunch the HIE staff are in Newport always helpful and ever cheerful.

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holiday inn newport

By

June 13, 2017

club

No heating in toilet. Room was cold. NO staff at reception desk during check out time 12pm. Had to go to the back to find someone !

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Comfortable room and friendly staff

By

June 13, 2017

club

This Hotel is situated on the outskirts of Newport. It is clean, welcoming, easy to find and accessible to both Newport and Cardiff. We used this hotel due to a relative being in hospital and found the staff to be very reassuring during our stay. The room was well equipped and comfortable. There was no noise. The breakfast was very appetising and enjoyable.

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Overnight stop.

By

June 13, 2017

club

Great staff. Always helped where could. Noisy room. Air con unit and bathroom door. Pillows too big. Everything else exceptional.

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Traveling through

By

June 12, 2017

I really enjoyed staying here, breakfast was filling and delicious. I did wish there were plugs next to the bed. I had to charge my phone in the other side of the room

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Clean room and attentive staff

By

June 12, 2017

club

I have stayed at Holiday Inn Express Newport several times and have always enjoyed the experience. The rooms are very good and very clean, as is the rest of the hotel. Excellent breakfast which was included in a very reasonable on-line price. Professional staff and courteous. I will certainly stay there again.

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Clean and Basic Value Hotel with Friendly Staff

By

June 10, 2017

club

This is a value hotel. It is clean, serviceable and the friendly efficient staff make it easy to stay here. Good value for maoney but clearly not a top class hotel. It does what it says on the tin though.

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