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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 343 reviews
94%
Recommend This Property

Ratings Breakdown

343reviews

  • 5 Stars
    235
  • 4 Stars
    74
  • 3 Stars
    21
  • 2 Stars
    7
  • 1 Stars
    6

Bed and Service

By

June 26, 2017

club

The beds were far too small by today's standards. I cannot remember the last time my wife and I slept in a double bed. Between that and the firmness of the mattress, we did not get a great night's sleep. Can't say enough good things about LaMercy!

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Most Excellent Stay Over All

By

June 24, 2017

platinumelite

Joshua has terrific customer service skills. Very polite and respectful. Facilities are decently positioned to the AFB, Fort Walton and Destin. Value for price was great. Size of room we stayed in was fantastic.

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comfortable pellow and bed

By

June 22, 2017

club

excellent stay and the staff was very friendly the bed and pillow was comfortable to in sleep.

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1

By

June 22, 2017

club

Friendly staff and great area, too many people staying as a home versus a hotel

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Great Staff

By

June 21, 2017

The staff was Awesome (especially Al), and the room was fine, however there was a roach in the bathroom.

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Inacessible wi-fi

By

June 21, 2017

club

Humidity in room was uncomfortable and worse this visit more so than on a previous occasion. Seems to be a consistent problem. I was unable to connect to the wi-fi at any point during my stay.
Staff was friendly and made attempts to help with internet problems but with no real solution.

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Costumer service is outstanding!

By

June 16, 2017

We arrived to check in and Joshua was there awaiting with a grin. His enthusiasm to provide the best service reverberated through the lobby. This is by far out number one selling point. He also had a knowledge of the area to meet all questions. Great job H.I. in keeping him in your staff. Definitely consider returning if provided the opportunity.

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Great hotel. Great location

By

May 31, 2017

Convenient location. The staff was very friendly, and attentive.

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Holiday Inn Express - Eglin

By

May 30, 2017

club

Awesome staff, easy location, super big rooms for the price

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Great for military

By

May 30, 2017

club

Excellent place to stay for military coming to Eglin.

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Great stay.

By

May 30, 2017

club

It was a pleasant experience. The staff were friendly and very helpful. The room was clean. Overall a great stay.

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Enjoyable stay

By

May 29, 2017

club

Stayed in the handicap room for my mom. It made having her there with us very easy. She had everything there she needed.

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