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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.3

based on 301 reviews
85%
Recommend This Property

Ratings Breakdown

301reviews

  • 5 Stars
    199
  • 4 Stars
    45
  • 3 Stars
    24
  • 2 Stars
    21
  • 1 Stars
    12

Cleanliness

By

January 19, 2017

club

Impressed with the cleanliness.
Friendliness of staff.
Location in town.

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Friendly service

By

January 15, 2017

platinumelite

Southern hospitality at it's finest! Definitely would make a point to stay here again.

Posted byHotelStaff
January 17, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as a Platinum Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely, Jamie B. General Manager
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Nice place

By

January 11, 2017

Nice facility, very nice front desk clerk the night we checked in but the other desk clerks didn't match up. The little food that was out wasn't good.

Posted byHotelStaff
January 15, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. soon. Sincerely, Jamie B. General Manager
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Wonderful updating

By

January 07, 2017

We stay here every year. A couple of years ago this Holiday Inn Express made some great updates. We love the updated rooms and especially the very comfortable beds and pillows. The front desk staff is very pleasant and welcoming. With all our tech stuff and C pap machines we found the electric connections extremely adequate.

Posted byHotelStaff
January 12, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as a Gold Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely, Jamie B. General Manager
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Comfortable bed.

By

January 06, 2017

This is a great hotel. Not to far from Lexington, Ky. Clean rooms and Walmart is right across the road. Just passing through.

Posted byHotelStaff
January 08, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as a Spire Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely, Jamie B. General Manager
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Great room and great service

By

January 06, 2017

club

Great service, clean room, great location, and friendly staff

Posted byHotelStaff
January 08, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as a Club IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely, Jamie B. General Manager
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Quiet Christmas

By

January 05, 2017

club

Took the whole family for Christmas to be close to my new nephew. Kids loved it! Staff extremely helpful and kind.

Posted byHotelStaff
January 08, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as a Club level IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely, Jamie B. General Manager
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Great staff

By

December 29, 2016

Everyone is always kind. We stay there often due to family living close. The pool is not deep and perfect for my young children.

Posted byHotelStaff
December 31, 2016
Thank you so much for your review of our hotel. We appreciate your loyalty as a Club IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely, Jamie B. General Manager
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One of the best HIE that I've stayed at.

By

December 27, 2016

club

The hotel was very clean. It was modern and up to date. The hotel staff was friendly.

Only complaint that I have is that around 4:30 or 5:00 a.m. the trash truck was slam banging the dumpster. It was extremely loud. This went on for about 10 minutes. My better half, who is a District Manager for a trash company, said that the driver did not have to treat the dumpster that way. Of course, this had nothing to do with the hotel unless they could find a new place for the dumpster.

Posted byHotelStaff
December 28, 2016
Thank you so much for your review of our hotel. We appreciate your loyalty as a Club IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jamie B. General Manager
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GREAT STAY

By

December 21, 2016

All staff were very friendly and helpful. Room was clean and nice. Good selections of TV channels. Internet works great. Dark, quiet room. Very pleased.

Posted byHotelStaff
December 24, 2016
Thank you so much for your review of our hotel. We appreciate your loyalty as a Spire Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely, Jamie B. General Manager
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Clean and comfortable place to stay

By

December 18, 2016

club

This is a very good place to stay if you are in the Lexington Ky area. I stay in a lot of hotels for business and leisure, and this is one of the best that I have stayed in at the price range. The rooms are clean and comfortable. One of the best things are that they have regular size pillows. Some hotels have those tiny pillows that are a joke. The staff are friendly and very helpful. There are restaurants close by that you can walk to. Overall good stay.

Posted byHotelStaff
December 21, 2016
Thank you so much for your review of our hotel. We appreciate your loyalty as a Club IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely, Jamie B. General Manager General Manager
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passing thru

By

December 05, 2016

club

one night stay found to be clean and ready upon arrival, with great breakfast before we left

Posted byHotelStaff
December 07, 2016
Thank you so much for your review of our hotel. We appreciate your loyalty as a Club IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely, Jamie B. General Manager
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