Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 920 reviews
96%
Recommend This Property

Ratings Breakdown

920reviews

  • 5 Stars
    698
  • 4 Stars
    149
  • 3 Stars
    42
  • 2 Stars
    19
  • 1 Stars
    12

Noisy neighbors

By

January 22, 2018

I want to start by saying my family loves this hotel. This is our 4th stay and our unfortunately not enjoyable. Our first night met us with people above us that were making noise so loud it wouldn't have been appropriate at noon let alone ending at 1am and starting again at 5am. The second night was much of the same, the staff did call the people above us to try to rectify the situation without much success. In the middle of the night our door was knocked on 3 times by kids down the hall, I reported this to the front desk without much reaction from the night staff. I understand that the staff only has so much control of these things but it is none the less disappointing. At checkout the manager suggested we try and book the top floor next visit. That is great for the next trip but does nothing to remedy the problem on this trip. The hotel was clean, rooms and pool very nice and staff very friendly. It is unfortunate that these other issues made this trip unenjoyable.

Read More
Read Less