Rated 4.7 out of 5 by 164
Rated 5.0 out of 5.0 by pjmoc22 Secure and comfortable
Do not let the location make you hesitate. This hotel is very secure, extremely clean, well stocked and comfortable. Above all else, however, every single employee we had contact with was friendly, concerned with our needs, helpful, and just a pleasure to interact with. We were originally only going to stay one night, but decided to extend our stay. Because we already felt established with the personnel, and I was so impressed with how they all made us feel like family, I didn't hesitate to book our next few nights with this hotel.
There are other, less expensive hotels/motels in the immediate area, and we have stayed in a few of them, but we will stay exclusively at this hotel for our future visits.
May 30, 2015
Rated 5.0 out of 5.0 by janed22 Lovely new hotel
Sparkling new hotel, beautiful lobby and very clean. Enjoyed our stay.
May 28, 2015
Rated 5.0 out of 5.0 by Cap1511 Wonderful
The service was excellent, they were very friendly. The hotel room was in great condition (New). The room with two queen beds was well spaced and comfy. I had a good experience here and will not only come back, but will also reccomend it.
May 28, 2015
Rated 5.0 out of 5.0 by DRJohnstone Very nice stay
The room A/C unit worked very well, better than any of that type of in-room unit I've ever used. It wasn't too loud and worked the way it was supposed to, keeping the temp right - had good controls, too. The TV was larger and didn't distort the picture the way so many hotel TV systems do. It was a new, clean room and we enjoyed it. The staff was very friendly. The only thing I would find not to my liking was the bed. It was a bit too hard for me, but I was still able to sleep. The breakfast was good. There was some door slamming that seems to be a common source of noise for most hotels, something I would like to see changed in the industry. There was air traffic, but it wasn't disruptive..
May 24, 2015
Rated 4.0 out of 5.0 by joe107 Area
This hotel is just north of the NoHo arts district. The immediate surroundings are kind of sketchy although it gets better a couple of blocks to the south. Park in the underground garage.
Area characteristics offset by very friendly and helpful staff plus near new hotel with great space and furnishings in room.
Good place to stay if you do not need to go out for a walk at night.
May 18, 2015
Rated 2.0 out of 5.0 by cheeks20913f NO HOT WATER
No hot water and no remorse about it from front desk attendant, but rather, aloofness.
May 13, 2015
Rated 1.0 out of 5.0 by Mballes No hot water
I had absolutely no hot water and the staff thought it was a big joke.. From what I was told this is a common problem.. Staff would not discount the room or attempt to accmodate me. Worst of all there were other guess including a business associate that suffered the same fate. If I don't get a discount off my charge I will never stay here again and caution anyone else from staying there.
May 10, 2015
Rated 5.0 out of 5.0 by JayBoo Very Nice!
Very pleasantly surprised by this hotel - a diamond in the rough - a lovely hotel in a not so great area of town. The staff were all so friendly and welcoming after a long trip, and we appreciated the quiet early when we needed to sleep early.
Breakfast was great - lots of selections - something for everyone!
Beds very, very, comfy!!
May 7, 2015