Rated 4.2 out of 5 by 232
Rated 5.0 out of 5.0 by catfish1976 Great hotel, Great Location
Was everything I needed in a great location near downtown
Kansas City. Breakfast was great but bacon was a little under cooked for my liking. Staff was helpful and very friendly which is hard to find these days.
August 30, 2015
Rated 3.0 out of 5.0 by Roger-OK Don't stay here
The management of this location do NOT have their customers best interests at heart. Due to issues with the website our reservation was for money rather than points (it should have been points). The management was unwilling to work at switching the stay to points - other hotels in the chain have been willing to help work this issue out. Also the management / front desk staff never thanked us for being Platinum members. The other hotels we have stayed at have done so. Other than the people who clean the rooms or work in the breakfast area overall we felt unwelcome at this hotel.
August 29, 2015
Rated 4.0 out of 5.0 by Donnieboy1 Good Location
Were looking for a hotel outside the bustle of the downtown area. It was a typical Holiday Inn Express. We knew what we were getting. Clean hotel, good breakfast, at a reasonable price. Good restaurants and casino nearby.
August 24, 2015