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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 371 reviews
92%
Recommend This Property

Ratings Breakdown

371reviews

  • 5 Stars
    259
  • 4 Stars
    73
  • 3 Stars
    19
  • 2 Stars
    10
  • 1 Stars
    10

Great place to stay

By

May 25, 2017

club

This hotel was very nice. The room was extremely large, very clean, with great lighting and comfy furnishings. The bed was very comfortable and the shower was great. The breakfast bar had a lot of choices and everything was fresh. The staff was very attentive, keeping everything well stocked. The desk staff was very helpful and checkout was a breeze. Plus it's very conveniently located right off the highway - quick on and off. We highly recommend this hotel.

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great location

By

May 25, 2017

club

very comfortable location felt very safe , breakfast was excellent very modern fell

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Great customer service

By

May 24, 2017

Staff are extremely helpful and courteous. Great amenities.

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Near the Ohio turnpike

By

May 22, 2017

platinumelite

The first time I stayed there was because of its proximity to the Ohio Turnpike. Now I try to stay there anytime I am in the Youngstown area simply because it is such a hotel and staff.

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Clean and Comfortable

By

May 20, 2017

club

Simple,
Clean and Comfortable
Clean and Comfortable
Clean and Comfortable
Clean and Comfortable
Clean and Comfortable

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Staff was good, but pool terrible

By

May 17, 2017

club

Not happy with our stay, except for the staff; they were helpful. Pool and pool area was in very poor condition and was not usable.

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Great stay, pillows too soft

By

May 16, 2017

club

Great place to stay. I didn't mind the soft pillows...my husband and daughter hated them.

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Great Stay

By

May 14, 2017

club

We had a great stay here! The staff was very nice and accommodating!

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Not Holiday Inn Express quality

By

May 13, 2017

We stayed at this facility because it was Holiday Inn Express - one of our favorite brands. Our room was in poor condition. The AC did not function. The shower rail was bent so that the shower curtain pulled in from both sides. Unbelievably, the toilet was an older "round" bowl style with an "elongated" seat, such that it looked somewhat derelict. The light bulbs were undersized such that the room was dimly lit, especially with dark carpet and curtains. I wiped a chair with a wash cloth, which came off with a brown stain. All of these issues contrast with our normal 5-star experiences at universally well-maintained Holiday Inn Express properties across the US. We find it hard to comprehend how this property could be the same brand.

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Great place

By

May 11, 2017

club

Awesome place to rest, good service, clean, smells great!

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My Stay in Ohio

By

May 11, 2017

Overall position experience. Staff where very helpful and room was as expected.

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Phenomenal staff that make you feel like family!

By

May 10, 2017

club

The staff at this hotel are second to none!! They greet you with a smile and are extremely friendly. Great place to stay!!

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