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Rated 4.0 out of 5 by 281 reviewers.
Rated 3.0 out of 5.0 by Nice hotel, but... We arrived at hotel and my wife noticed outside the hotel the area around building is a bit un-kept with weeds garbage debris. After checked in we went to room and there still was some garbage in cans and bathroom not quite completely cleaned. My son goes to take a shower adjusts water temp and turns shower on. After in shower the spigot comes off and hits him in the foot. I go to the front desk. They were good and immediately moved us to another room. Next day the hotel had picketers outside for a labour dispute with hotel. When leaving and returning they held us up and would not let us leave or return for at least 5 mins each time. On our last trip back as being held up we were almost rear ended by a car not expecting us to be sitting on street. I complained to hotel manager and had used points to stay. Again he was good and credited me back points. So yeah they did make good somewhat with things. Just not a very relaxing 2 day stay for what we long for when it is vacation time. I hope hotel can address the maintenance issues and labour problems. Yes it is a nice hotel, most things are good. Would make things much better for anyone to stay if few issues are resolved.. July 27, 2015
Rated 5.0 out of 5.0 by Everything is just great - especially the employees. I love to stay at this hotel. Here, everything is great. I feel it as my second home. Very friendly staff, I think it is the best in the world. In this atmosphere, I want to return again. I feel like all my friends are here. Dimitri. July 27, 2015
Rated 4.0 out of 5.0 by Coming along This is first time I've stayed at this location since the renovation. There were issues that probably would not stop me from staying here again since i imagine they will be resolved in a timely manner: 1. The television reception was a nightly mystery - you never knew what satellite channels would come in. The staff said this was an issue with their vendor and that the two neighboring hotels were experiencing the same problem. As a consolation the internet connection worked well. 2, Hopefully the management can resolve their labor dispute so that around 7 AM the protestors block traffic from entering and exiting the hotel. I've been told that that they are legally permitted to do this for 5 minutes. July 24, 2015
Rated 5.0 out of 5.0 by Cleanness of room Great job performed by keeping rooms clean and all facility. personnel with a positive actitud July 21, 2015
Rated 5.0 out of 5.0 by Friendly staff clean hotel. I enjoyed my stay the staff was excellent the hotel and my room was clean and comfortable. I would differently stay again. July 21, 2015
Rated 5.0 out of 5.0 by Cosy and quality service Overall, it was like a Home away. Great choice of accommodation and excellent environment. July 20, 2015
Rated 5.0 out of 5.0 by Great value Staff did everything they could to accommodate us during a busy travel vacation. Room was great July 18, 2015
Rated 5.0 out of 5.0 by Front desk staff was helpful This was our first trip to Toronto in 35 years (our Honeymoon). We had our youngest 2 boys with us. The location was convenient, not so far into the city that we had a terrible experience driving, but close enough that we could walk to a bus stop and drive to a subway station easily. The staff was very helpful with directions or almost any information we needed. The breakfast staff was very attentive, and the food good as always. The only complaint was the pool was under construction. We had no idea, and the boys were very disappointed about that. But looking forward to staying there on our next trip to Toronto. July 16, 2015
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