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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 470 reviews
93%
Recommend This Property

Ratings Breakdown

470reviews

  • 5 Stars
    329
  • 4 Stars
    92
  • 3 Stars
    26
  • 2 Stars
    12
  • 1 Stars
    11

Clean and friendly

By

June 22, 2017

club

Clean room. Clean bathroom curtain. Updated. Loved the vegetarian omelettes. Respectful friendly staff

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Okay

By

June 21, 2017

club

We could not check in when we arrived at 1pm as a guest was still in the room. When we arrived at 10pm we found underwear in our room

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Great Hotel

By

June 21, 2017

Very Clean. Staff was very nice. Also accommodated my gluten free needs for my son.

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くつろげるホテル

By

June 19, 2017

仕事で4泊しました。
日本人にも配慮された朝食とスタッフの対応も良かった。但し、客室にスリッパを用意して欲しかった。

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VanA

By

June 17, 2017

Hotel was nice , but overpriced , I could have stayed at several other hotels in the area , one being a five star for less money , but stayed at this Holiday Inn for the points.

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Best Ever Stay!

By

June 15, 2017

club

I had been invited to attend the high school Graduation of my former Kindergarten students. What a thrill to stay at a place that made me feel "right at home"!

One front desk attendant even offered me a bottle of water as I headed out and googled a map for me!

EACH employee was attentive and caring!
I will definitely stay at the Holiday Express, Novi, MI again!

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Love holiday inn express!

By

June 15, 2017

club

Very nice and comfy room. Very quiet and slept well! Front desk personnel were very nice and helpful. We always try to stay with this hotel chain!!

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Exceptional customer service

By

June 12, 2017

club

Desk attendants were very nice, extremely helpful, and very sharp. Definitely went the extra mile to ensure the stay was pleasant.

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convenient and comfortable

By

June 11, 2017

platinumelite

very convenient for business traveler if you travel around Novi, good Japanese and Chinese restaurant as well as shopping mall and outlet.

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Excellent Staff

By

June 09, 2017

club

Jessica and everyone at the front desk are very friendly and helpful. Great stay. Thanks!

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Great stay

By

June 07, 2017

club

Everything was great at this hotel breakfast was very good only complaint was the pool temperature was too cool but otherwise great stay will be going back again

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Great/Fast Breakfast

By

June 05, 2017

Excellent/Quick and easy breakfast. I would recommend.

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