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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.8

based on 329 reviews
98%
Recommend This Property

Ratings Breakdown

329reviews

  • 5 Stars
    267
  • 4 Stars
    51
  • 3 Stars
    6
  • 2 Stars
    4
  • 1 Stars
    1

Absolutely wonderful

By

June 22, 2017

club

The staff was friendly, the grounds were very clean and kept, the pool was clean. The room was immaculate and there was no problem when I asked for extra towels. I slept on the sofa bed in the suite, it was so comfortable it didn't feel like a sofa bed. They gave me a bed-in-a-bag and offered for housekeeping to help me make the bed (which I declined). My stay with my family was perfect and the staff helped with every part of it.
The coffee was excellent, the staff at breakfast was helpful and informative.
I would not hesitate booking with this location every time I am in the area.

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Comfortable bed and great service

By

June 15, 2017

Love the updated look, and the effort Holiday Inn has put into making Holiday Inn a great place to stay

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Quiet abd relaxing

By

June 14, 2017

club

Room was large and comfortable, food was really good.

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Holiday inn express knoxville

By

June 14, 2017

Mostly good experience. The bed was a little hard for my taste, I am a truck driver and the black out curtains didn't close tight enough as I had to sleep during the day. Some rust around bathroom door frame. Could use a touch up on paint. Staff was very friendly.

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Nice an Quiet

By

June 07, 2017

Chose this property because of the location did not want to stay in Knoxville because of all the noise. The breakfast was 10 stars. Staff was very courteous and entire building was very clean

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Nice and Quiet

By

June 04, 2017

Picked this property instead of one in Knoxville because I wanted something away from the busy city and this was a great choice. The rooms were clean, beds were just right and it was nice an quite all night long. Will definately use this property again if I'm in the area.

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Perfection

By

June 01, 2017

club

This location definitely takes time to make sure there guest are as comfortable and relaxed as possible not one thing negative to say great stay

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Thoughtful Check in Employee

By

June 01, 2017

club

The woman at check in was so friendly, When she learned my 79 year old mother and fellow traveler was in hip pain, she made a point ot get us a first floor room right by the parking lot door. This helped save steps for my mom. We truly appreciated her kind thoughtfulness.

Breakfast was great too!

Thank you for the stay!

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Nice and Quiet and comfy

By

May 30, 2017

platinumelite

We are in the process of opening an office in Oak Ridge. We will continue to use this Hotel for future occasions.

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Comfortable Hotel, but poor billing

By

May 30, 2017

club

See my previous comments about the billing mistake you made.

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West End

By

May 30, 2017

Very nice property. Breakfast was excellent. This is your normal holiday inn express

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Comfortable bed, clean room, great service

By

May 25, 2017

platinumelite

This is the second time staying at this hotel. It is off the main road so very quiet, which I like. Friendly staff, and their coffee is great!

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