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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 193 reviews
91%
Recommend This Property

Ratings Breakdown

193reviews

  • 5 Stars
    136
  • 4 Stars
    34
  • 3 Stars
    9
  • 2 Stars
    5
  • 1 Stars
    9

Holiday inn Odessa

By

March 24, 2017

Im writing this first because I pray someone reads this part. YOUR BREAKFAST IS AWFUL!!!!! It can be simple, just make some decent eggs that don't look and taste like whatever they actually are. I stay here a lot because I have already gained a certain level and I want to keep accumulating points but come on, breakfast is the easiest meal of the day to get right and it can be cheap and good. The worst part is the stuff that is bad for you but should taste good is awful and you can't even find good healthy choices instead. The fruit is always awful looking and you have oatmeal and cereal and yogurt, well great. Cut out the stupid commercials with the unfunny fox football xxxxx, and use the money you're gonna pay him and buy some xxxxxx groceries. Plus, I'm still not sure if I got my bonus points for staying at this hotel because the person that checked me in didn't acknowledge my membership status and I received welcome points from another hotel I stayed in the very next night and I've seen those points already on my email with nothing from this place.

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Business for the week

By

March 20, 2017

platinumelite

This is my "go to" IHG property in the Petroplex. Two visits ago, it seemed to have waned in consistency and the maturity of the property was showing...negatively. My last two trips have seen marked improvements in staff attitude and room cleanliness. This particular stay was for a full week and the facility had a walk-through inspection planned by ownership. Everything was in great shape as a result! The walnuts and hard-boiled eggs were out of stock a couple of mornings, but Melissa was quick to remedy. Housekeeping failed to re-stock adequate towels one afternoon out of five. I reserved an additional room for one night for a colleague, but he was overcharged. That was resolved once I got involved. Overall, this is a good place to stay and the staff is seemingly on point to meet your needs. I'll be back!

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Odessa

By

March 17, 2017

Great staff, clean hotel, great parking lots of room

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Great and Restful Stay

By

March 16, 2017

platinumelite

Whenever I visit Odessa I like to stay At a Holiday Inn Express because I know I will get a restful sleep. I am able to sleep comfortably because of the the comfortable bed. in the morning I get a good cup of coffee and a nice warm breakfast. Thanks to Holiday Inn I get a good start to my day.

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Ofessa

By

March 13, 2017

The room was dirty and the mattress was hard as a rock.

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Comfortable as always!

By

March 13, 2017

Very good choice. Always enjoy IHG hotels. The beds always provide great sleep and the room was clean and comfortable.

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Amazing

By

March 06, 2017

club

An overall amazing hotel. Customer service A
Cleanliness was great. Breakfast was great.

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Good stay for the value

By

March 03, 2017

Good stay for the value. I would recommend this location to a friend.

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Business Trip

By

February 28, 2017

Outstanding as usual. I have never been disappointed at this property.

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Great Staff

By

February 21, 2017

club

Front Desk staff was friendly and helpful. Upon arrival staff was at front desk ready to assist us.

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Bad Service

By

February 17, 2017

The hotel was fine itself. The front desk staff was horrible. I will never go back to this hotel in the area. And we are IHG reward members. I would rather pay extra then go back there.

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Friendly staff, clean rooms

By

February 12, 2017

platinumelite

Had a pleasant stay at this hotel was definitely nicer and updated more than some other HIE I have stayed in; will be staying here again!

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