Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 535 reviews
96%
Recommend This Property

Ratings Breakdown

535reviews

  • 5 Stars
    417
  • 4 Stars
    82
  • 3 Stars
    21
  • 2 Stars
    9
  • 1 Stars
    6

Not impressed for West Omaha

By

July 26, 2017

club

The rooms are dated. The reception staff are unfriendly. I had a leaking air conditioner and our carpet was soaked and stunk so bad. We complained. Nothing was done about it. I just had a very poor experience.

Read More
Read Less

Amanda was the BEST!

By

July 26, 2017

Amanda was the true definition of hospitality at this hotel! She was so kind, patient and sweet. Thank you so much for all of your help during our short stay! On the other hand, Austin at the front desk completely disregarded any type of customer service you are supposed to receive. Without even checking, he told us no rooms were available and then walked in the back leaving us in the lobby with our bags and completely confused. Thankfully this hotel has Amanda and Alan that know what guest service is and turned the stay around.

Read More
Read Less

Attending wedding

By

July 26, 2017

Front desk staff and shuttle driver were a great help. The facility was clean and neat. The breakfast was well prepared. I needed to use the laundry and it was clean and neat.
I would recommend this holiday inn as a great place to stay.
Sincerely
John B.

Read More
Read Less

Great Stay!

By

July 25, 2017

club

We stayed at the Holiday Inn Express - Omaha West as part of a wedding party. The hotel was very close to the wedding venue and reception, they even had a shuttle to and from the reception if you didn't want to drive, I had a dissappointing Holiday Inn Express experience in another state last summer and was very uncertain about staying at this one but my son was in the wedding party and he wanted to stay at the same hotel....I am so glad we did! This hotel was very clean, staff was great and they had a very nice variety of breakfast items to offer. I will definitely look at Holiday Inn Express as an option in my future travels!

Read More
Read Less

Good location

By

July 22, 2017

platinumelite

Nice location. Nice room. Good value. Free happy hour was a nice bonus

Read More
Read Less

Home away from home

By

July 21, 2017

I stay here often and always feel at home. Staff very professional and friendly. As long as I come to Omaha I plan to stay here. Also I appreciate having the hot tub in pool area.

Read More
Read Less

Good Location to shopping

By

July 17, 2017

club

Kids enjoyed the pool and hot tub. Extremely hot with no air circulation in pool area made it uncomfortable for those not swimming. Overall nice hotel and would stay again.

Read More
Read Less

Great stay, and excellent service

By

July 14, 2017

Everything was very clean. The rooms we stayed was very spacious. The beds were very comfortable. The breakfast they served was great. Overall, it was excellent.

Read More
Read Less

Great bed, clean rooms

By

July 12, 2017

club

Bedding and bed very comfy, pillows were too extreme-flat or fat! And we could hear heavy steps above us... But overall great experience.

Read More
Read Less

Comfortable bed,

By

July 09, 2017

club

Great room and bed, internet was slow at times and I wish they had the golf channel

Read More
Read Less

Enjoyed the happy hour service. It hit the spot after a lone drive.

By

July 09, 2017

club

Have been in the rewards club for 6 or 7 years, but have
yet to get a brake on the room rate

Read More
Read Less

Close to food and stores but boring breakfast at hotel

By

July 08, 2017

club

Good service and close to food and stores. Fitness room is very very small but they do provide a pass to a nearby gym. No hotel bar which was a negative in my eyes. It's nice to have a night cap.

Read More
Read Less