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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 519 reviews
96%
Recommend This Property

Ratings Breakdown

519reviews

  • 5 Stars
    407
  • 4 Stars
    78
  • 3 Stars
    20
  • 2 Stars
    8
  • 1 Stars
    6

Way too expensive for what you get.

By

June 19, 2017

I had to prepay a month in advance, not just hold on a card then when I checked out they charged my card an additional $1500.00 (2 times extra) after I checked out. The staff acted extremely put out to try and resolve the problem with being charged extra and only made excuses. Any time it rains water leaks into the room and the manger and maintenance person know about it and laugh like its a joke. They will however provide you with extra towels so you can clean up the mess. Also don't plan on using the heat because it will set off the smoke detectors and I guess that is normal and pretty funny to the manager also. Other people from our group stayed at another motel that was nicer and $50.00 a night cheaper and you don't have to pay a month in advance. Breakfast was alright but hardly any options to choose from. Made me sign a waiver for noise after 10 because I had kids, but adults could be up drinking and partying all night in the lobby. Also it is pet friendly and so if you have allergies beware. Unless you want a make shift swimming pool in your room that you will end up paying 3 times a normal room price for I would suggest finding somewhere else to stay. I will definitely not be spending my money with this company again. By far worst hotel experience.

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Comfortable room - very quiet and restful stay

By

June 19, 2017

club

Very comfortable and convenient accomodations.
A very quiet room and a restful stay.

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Great location away from Busy city

By

June 14, 2017

Hotel was nice to stay at. It was in the middle of all the places we went to see. Complaint was every morning we had to go down to get more towels even after we left a note for the housekeeper to leave more towels. When 4 people stay in the room and they leave 3 towels that doesnt cut it.

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KK

By

June 14, 2017

club

The staff was great we were there for a wedding and had booked 20 rooms. Everyone in our wedding party was very please with their stay. One of the people in our party A/C was not working very good and they came up right away and put in a new A/C unit. We used the conference room for rehearsal dinner and they even check to see if they could help us. Great job by the staff. Thank you

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Great service. Elevatoe was filthy.

By

June 14, 2017

club

Your hotel was great. The staff was excellent. You all need to mop the elevator and the hall leading to the elevator every day. It was gross

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Relaxed and Recharged

By

June 14, 2017

club

Nice clean, comfortable rooms. Bed was like a cloud! Great breakfast to kick off the day and cardio and pool to unwind before bed! Great stay!

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Very clean, well maintained property inside and out.

By

June 12, 2017

club

Have stayed here multiple times now, enjoy quiet location, good service, and cleanliness of property. Hot tub works great, but could be a little warmer, has everything you need for your stay.

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Good experience but with an impersonnal feel

By

June 05, 2017

It was overall a good hotel, clean rooms, courteous staff. But there was an impersonal feel to the interactions with the staff. Also the AC in the room, though working, was not cool enough even at 65F - not sure what the issue was

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Good room, fair service, pricy accommodation

By

May 31, 2017

Stayed at this location for a wedding I was attending, reserving a King bed several months in advance. I arrived a day in advance from out of town to pay for the room and found that the hotel was unable to provide me what I had reserved and had no reason why I was not contacted for the change. After speaking to a handful of staff, I was able to have the mistake resolved at no additional cost. Lastly, the hotel was supposed to provide a shuttle at no cost to and from the venue that weekend. After finding out that the hotel was not following through on that, I ended up paying for a ride back to the hotel. The price paid for the one night was not worth the lack in customer satisfaction nor lack of communication.

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Great location and service.

By

May 30, 2017

club

Short drive to the main avenues and highways, friendly and helpful staff.

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Noisy guests

By

May 29, 2017

Control over guests actions was lacking and led to disrupted sleep and cranky guest

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Friendly

By

May 25, 2017

club

Very helpful!! the staff was great and very friendly from the time we arrived to the very end of our stay. The pool and rooms were very clean!! The bed and pillows were prefect too!

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