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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 559 reviews
90%
Recommend This Property

Ratings Breakdown

559reviews

  • 5 Stars
    367
  • 4 Stars
    106
  • 3 Stars
    48
  • 2 Stars
    24
  • 1 Stars
    14

Loved it

By

July 27, 2017

club

Everything was awesome. maid service was outstanding. Breakfast was delicious.

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Great place, convenient location!

By

July 26, 2017

club

Right off the main strip of Ontario, and an easy exit off of I84, sits this hotel. It was convenient in location and easy to find. My family found the accommodations wonderfully relaxing. We were there in the heat of sumner and the A/C ran cold. The hotel was going through some renovations, yet it was unobtrusive and hardly noticed. The breakfast was top-notch and even my picky eaters found something delightful each morning. I'd definitely stay again!

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Breakfast Area

By

July 25, 2017

Everything was up to HIE standards except the Breakfast Area. Before the remodel there was not enough tables to sit. The ledge of counter was to small to rest a plate or even a tray. They have made a wall to make more space. By doing this they have shortened the area for tables.
Now, they have put booth type seats. Plus the number of seats and tables has been reduced. The computer business area is in the Breakfast area eliminating further space. Also, they have put cushioned sofas with one person tables.
A person wanting to eat will have get a tray and get the food and go to their room.
In my opinion, just put tables for two or four and individual chairs that can be moved to commodate more people in a group.
Two big reasons why I like to stay at the Ontario HIE is a good break point and I like the type of Breakfast foods. Other hotels are available in the area along our route. We usual stays here at least 8 times a year.

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Stay

By

July 22, 2017

club

The beds were ok but would be better if you added new features to the beds like pillow tops other hotels haventhem the sleep is much better than a normal mattress.

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Spacious room

By

July 19, 2017

Comfortable bed, with lots of room. Everyone was nice. The room was a little expensive.

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Pleasantly surprised

By

July 18, 2017

club

It was a clean hotel, being remodeled. Very nice wait staff and great variety of breakfast.

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Friendly staff, good accommodation.

By

July 17, 2017

platinumelite

Stayed for 1 night. I'm happy and well-rested after.

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Poor service

By

July 13, 2017

club

Dissatisfied in service and food. Room
Was ok . Too pricey

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nice

By

July 12, 2017

club

i was greeted immediately by the hotel staff and chatted for a few minutes. the room was clean and the pool was nice for the kids. overall had a good experience.

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Great hotel

By

July 12, 2017

platinumelite

Stayed at many HI in the past - the room was wonderful and breakfast was very good. Will stay again when in the area.

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Happy family

By

July 12, 2017

Nice pool. Great room. Friendly staff.
Great breakfast provided- no worries.
Back on the road rested and happy.
I will always stay here when traveling!

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Nothing else to say

By

July 11, 2017

It was a lovely place to stop on our road trip and I am pleased it was so lovely

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