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Rated 4.8 out of 5 by 514 reviewers.
Rated 5.0 out of 5.0 by great survey. Lengthy survey. My customer service was wonderful!m Not only was the lobby/breakfast area clean…..but my room was serviced every day and I was amazed with the service! June 19, 2016
Rated 5.0 out of 5.0 by Good hotel friendly staff Started staying at this hotel due to ease of getting a reservation. continue to stay with them due to the friendly staff and the hotel being well taken care of. I will drive a little farther for my work when I find hotels such as this one. June 14, 2016
Rated 5.0 out of 5.0 by Great Choice The hotel was clean and the staff was very friendly. Several restaurants are located near the hotel. June 10, 2016
Rated 5.0 out of 5.0 by Southern Hospitality! The hotel staff was so nice. We only stayed one night for a softball tournament about 2 miles away. The staff at check in was very nice and cordial. The breakfast was great. A selection that would accomodate almost any diet. We checked out at 8:15 am, then drove to our games, 2 miles away. Once we arrived at the softball field, we were told our games were postponed until noon. So, just taking a chance, we drove back to the Holiday Inn Express on Artesian in Ooltawah, as I knew the mall or most places would not be open at that hour of a Sunday morning. I explained the situation, and asked if we could go back to our room for a couple more hours until the check-out time of 11 am. The front desk clerk, I think her name was Chelsie, was the nicest person. She said we could certainly come back to the room. She gave us back our keys, and asked if there was anything else we needed, please let her know. If we needed to leave at noon, just let her know and she would accomodate us. Thank you, Holiday Inn Express in Ooltawah, for making a couple of hours rain delay okay. This was truly some southern hospitality! June 5, 2016
Rated 5.0 out of 5.0 by Great property and location This is a great HIE property. I have stayed here several times over the years when traveling to the area for business. I find the hotel is always extremely clean and well managed. In addition, the local area is growing and there are several nice restaurants that have just opened. I often go out in the early evenings for walks/jogs and it is an extremely safe area. Enjoy!! June 1, 2016
Rated 4.0 out of 5.0 by Habitación cómoda, desayuno escaso Hemos viajado con niños, y todo ha estado bien, a excepción del desayuno que en nuestra opinión se puede mejorar. June 1, 2016
Rated 5.0 out of 5.0 by Great Stay We stayed 1 night at this hotel. The staff was very friendly and the accommodations were great. June 1, 2016
Rated 5.0 out of 5.0 by Very Nice This was a stop-over on the way to the Smokies. Booked it through the IHG app on the way. Very nice hotel and friendly staff. June 1, 2016
  • 2016-06-23 T21:29:25.286-05:00
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