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Rated 4.8 out of 5 by 315 reviewers.
Rated 5.0 out of 5.0 by Great service by staff The hotel was clean and the staff was excellent! The staff which serviced breakfast was wonderful with their helpful attitude. May 29, 2015
Rated 5.0 out of 5.0 by Best hotel ever! This might have been the best hotel I've ever stayed in. Everything in our experience at this hotel was wonderful. Desk clerk helped me book two rooms over the phone since we had to have one accessible room. Angelique (?) at the front desk was the most helpful, informative, and nice person I think I've ever met in a hotel. She should be given a raise immediately. The rooms were clean, beds were comfy, everything was great. The lady that runs the breakfast area was so nice and welcoming. From greeting everyone to tending to every table to singing a melody constantly, she was fantastic. The pool was big and the hot tub was nice. When we took our kids down to swim, the front desk gave us water noodles and beach balls to play with. I was absolutely amazed with this hotel, especially for the price. I only wish we had more reasons to come back to the area. May 28, 2015
Rated 3.0 out of 5.0 by Loud A/C units, 4am Alarm Clock. Don't rent a suite unless you need extra chairs and a pullout bed, it's the same room just slightly bigger. I expected the suite to have a little kitchenette or something extra above the regular room, but it didn't. WARNING. Check alarm clock upon arrival. My mistake I didn't do this as I should have known to as this is the second time I've stayed here and been woke at 4am by the alarm clock. If the A/C makes noise, switch rooms, it only get's louder as the night goes on. Overall the hotel is nice and I've stayed here many times, but the rates at other hotels that are just as nice, a few miles down the road, can be $50 less per night. May 27, 2015
Rated 5.0 out of 5.0 by Friendly staff and clean room Arrived late and was greeted by friendly staff and nice comfortable and clean room May 26, 2015
Rated 5.0 out of 5.0 by Great Staff and Great Hotel The staff here was wonderful and very accommodating. The front desk person at check in was so friendly. The breakfast area was very roomy and we even used it to eat dinner in that night. The breakfast the next morning was great and there were many choices. Our room was clean and spacious. The lady that was cleaning the pool area the next morning was friendly and told us to let her know if we needed anything. Overall, we had a great experience staying here. May 25, 2015
Rated 5.0 out of 5.0 by Great Staff I was only there late at night and Angela was very professional and really seemed to care about my experience there. Room was nice and clean. Breakfast was ok. May 22, 2015
Rated 5.0 out of 5.0 by Home Away from Home I know that’s there’s nothing like being home but when you’re away and you can FEEL as you NEVER left, well, one cannot ask for anything better. Holiday Inn Express always seems to amaze me! I travel two to three times a month and I always look forward to staying in the IHG Family of Brands. This weekend I stayed at the Holiday Inn Express Ooltewah Springs in Chattanooga, TN, I was greeted when I walked in, once I gave them my name, they treated me as if they knew me for years. Friendly staff, the room was clean, I LOVE the small stuff, the amenities, the HD-TV, Wi-Fi, luxurious bath products, free in-room coffee May 22, 2015
Rated 5.0 out of 5.0 by extra pillow My husband sleeps on an incline position so we needed another pillow. I called the front desk to request one and said I would come down to get it. The neat thing was...when the elevator door opened, the girl was standing right there with pillow in hand. Sweet!! May 21, 2015
  • 2015-06-02T12:41:14.760-05:00
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