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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 455 reviews
88%
Recommend This Property

Ratings Breakdown

455reviews

  • 5 Stars
    324
  • 4 Stars
    61
  • 3 Stars
    29
  • 2 Stars
    22
  • 1 Stars
    19

Friendly smiling faces

By

June 23, 2017

club

I have only one issue, the pool could have been cleaner. Other than that i experienced a perfect stay. the staff were all very friendly and smiled alot. They were very helpful. my room and bed was very comfortable and quiet. The food at breakfast was very good with a nice selection of various foods. The hotel was at capacity but there was never any stray trash or overflowing trash bins around. the surrounding area is spot on. plenty of shopping, food joints and even the movie theater next door. despite all this traffic was never an issue. i would definitely stay here again when in this area. keep up the excellent work.

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Compliments and Improvements

By

June 14, 2017

club

The entire experience was magnificent. The breakfast was superb. The cleanliness of the entire facility was excellent. The comfort, convenience, easy access, and the surrounding eateries were great choices for any taste. Holiday Inn was the very first hotel I knew as a child. It has many memories down through the years, and this visit was not a disappointment. Name and quality is what your company exemplifies in the past, at the present and hopefully in the future. Thank you for an awesome experience.

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Big-Deal

By

June 13, 2017

club

It was in a good location, But I needed late check out but was not aloud because housekeeper leave at 1:00 No way!!!! No tub... Bed was hard

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Staff

By

June 13, 2017

Professional and courteous and extended themselves to my family.

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Family Stay

By

June 12, 2017

club

Great stay with family - parents, grandparents, great grandparents, aunts, uncles, and cousins. We all enjoyed our stay at the Opelika Auburn Holiday Inn Express.

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Excellent service

By

June 12, 2017

platinumelite

Great hotel. Excellent service. Friendly staff, clean room and centrally located to lots of interesting things to do.

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Quiet, Clean, Nice Stay

By

June 08, 2017

Stayed here for a business trip. The hotel is new and very clean. Rooms are spacious and bathrooms functional, water temperature was great, could have a little more pressure. This location is located close to many eating options and shopping. Staff is very friendly and attentive.

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Wonderful stay and sleep

By

June 07, 2017

club

Fast check in and check out at odd hours, clean comfortable room. Comfy bed. Would recommend staying for sure! Also it is a pickup for Groome which we used to get to the ATL airport! Will stay again!

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Great staff!!

By

June 03, 2017

club

The staff was great. Everyone was very friendly and helpful.

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Comfortable and pleasant

By

June 01, 2017

I really enjoyed my stay at the Hillary inn excited in auburn.. I would highly recommend this hotel to my fellow friends and family

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Holiday Inn Express Opelika

By

June 01, 2017

Rude front desk service that is not consistent with Holiday Inn or IHG standards. Many internal problems with structure and facility. Breakfast was lower quality than have had at many different Holiday Inn Express locations. Get better internal staff or promote the grounds staff because the outside and exterior looked great and the grounds crew were at least pleasant to talk to. I would promote one of the cleaning crew ladies as well because at least she was nice and understood customer service standards.

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Usual Holiday Inn Express quality

By

May 29, 2017

club

Have stayed in this hotel many times. Have had a few problems in the past but this visit was an improvement particularly in the personnel. Small issues remain - bought a coke in the lobby snack facility and the desk clerk put the money in his pocket. I thought that looked very inappropriate.

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