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Rated 4.3 out of 5 by 362 reviewers.
Rated 1.0 out of 5.0 by No AC and front desk person was rude and ignorant Went 2 days with no AC until I finally reprogrammed the thermostat myself. Yes that is correct, just needed thermostat reset and reprogrammed. Took literally 1 minute after I googled it and figured out what was needed. I would say their maintenance group is incompetent, but I do not believe they were even notified by Amber about the issue. The front desk person, Amber, was rude and ignorant about the entire situation. Would not recommend this property to anyone. They are close to attractions and usually full so they could care less when there is an issue. Will just rent to the next person in line. I have contacted this property several times about the issues I had and NEVER got a response. Also had to fight with them to get all my reward points for the stay. Ridiculous. May 4, 2015
Rated 5.0 out of 5.0 by carpet in room carpet was stained near the door, several spots . Breakfast choices : coffee was excellent April 29, 2015
Rated 4.0 out of 5.0 by Great Place to Stay Our stay at Holiday Inn Express, Orlando at International Drive, was an experience to cherish for long time. We were welcomed and checked-in 2 hours early than Standard Check-in time, Good Room with Twin Beds were offered. Rooms were really spacious, clean and Bathrooms were neat and clean. There were many connection points for electrical, 32" LED TV, Coffee Machine and a Safe also. Everything was above expectations except the Internet Connections. Connections at Room were Horrible and we could not work from our rooms at all. However the Reception, Dining Hall had excellent connections. Coffee was available at the reception 24 Hours. Overall All, Except for the Debacle with Internet Connections at Room, We would sincerely recommend this Hotel to anyone who wants an experience worth remembering. April 29, 2015
Rated 3.0 out of 5.0 by decent place to stay around universal etc Our room was nice and the free breakfast was decent (not great, but a lot of variety). the shower in my room did not drain properly and was over ankle deep -- which was ceratinly not ideal. I didn't alert the staff as I was only staying one night with my family while we moved through the area. April 26, 2015
Rated 3.0 out of 5.0 by Good service of the frontesk in the daytime shift - very friendly attitude - provide service as best as they can April 25, 2015
Rated 5.0 out of 5.0 by Great Location and Comfortable Surroundings This is a good location. Its very close to wet n wild and universal. Trolley stop as well right by hotel. Room was comfy especially the pillows! Front Desk was excellent. Breakfast was great! Hot and cold breakfast items. Downside: free universal shuttle only leaves in am and not at night from hotel. We went back to universal at 7pm and had to get a taxi both ways. April 23, 2015
Rated 5.0 out of 5.0 by Nice property. Well appointed and comfortable Another quality HIExpress property. Front desk staff very friendly and helpful. Room was in great shape and well maintained. Location was a bit tricky to get to but once located, no problem afterwards. Would stay again. Seems to be nicer than other hotels in the area (based on outside appearances). April 20, 2015
Rated 5.0 out of 5.0 by Friendly Staff This is one of our favorite places to stay when visiting Orlando. Great location and very friendly staff. Will return in the future. April 16, 2015
  • 2015-05-05T12:02:45.575-05:00
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