Rated 4.4 out of 5 by 675
Rated 5.0 out of 5.0 by ConventionHopping Personal customer service
I arrived after Midnight and was departing in less than 4 hours for a very early flight the next day. The night staff made arrangements for me to catch a cab at hotel's expense rather than taking the shuttle to allow me 30 minutes more time to sleep. When cab didn't show, staff made several calls to find out why. I ultimately took the shuttle and shuttle driver dropped me first as now I was cutting it close to catch my flight. Hotel staff efforts to provide personal customer service was above and beyond my expectations.
May 2, 2016
Rated 5.0 out of 5.0 by Ed Varley Best Service
As always we stay at HIE. The service is always very good and the hotel is great. Love the breakfast.
May 2, 2016
Rated 5.0 out of 5.0 by mglessner Great size rooms and excellent service.
The staff was extremely helpful and friendly. Everything was clean. We have stayed at numerous Holiday Inns Express and Suites before and these were the roomiest.
There were 14 of us and we all enjoyed our day by the pool before traveling on and had a great stay. It was also nice to have a 7-11 right in front of the hotel.
April 27, 2016
Rated 5.0 out of 5.0 by Cruiser! Great Service
The suite we booked was large and spacious. The beds were very comfortable. We appreciated the breakfast that was offered as there was a nice variety. The Front Reception were friendly and courteous. We had no issues while at the resort and would definitely stay there again in the future.
April 27, 2016
Rated 5.0 out of 5.0 by nez Eldewek great hotel
I was very happy and relaxed during my stay. the staff were friendly and courteous.
April 26, 2016
Rated 5.0 out of 5.0 by LARRYCU Good nights sleep
Good value, good nights sleep and staff was very friendly
April 25, 2016
Rated 5.0 out of 5.0 by ladystar courteous staff, clean surroundings
Thank you for making our visit a pleasant experience
April 21, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Orlando Airport Holiday Inn Express
We found this location because we were looking for something close to the airport at Orlando. Since a friend was dropping us off there we wanted it to be easy enough to get to, and accommodating to get to the airport using the shuttle service. Since we were leaving very early in the morning, it was most important to have this shuttle available for us; and it was.
Since we were coming off a short visit with friends prior to arrival, we did not have correct change to use at the vending machine in the hotel. The service staff was able to help us get what we needed easily enough.
So, if your are planning an overnight stop on the way to the Orlando airport, this is the one place to choose.
April 20, 2016