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Rated 4.1 out of 5 by 456 reviewers.
Rated 5.0 out of 5.0 by Great location and price This is a great hotel to stay at if you are visiting Universal. The rates are very reasonable and it is close enough to walk to Universal (although it also offers a shuttle service if you need it). The staff is very pleasant and accommodating, the stay includes a good breakfast and the rooms are fairly large and newly renovated. I would recommend this hotel. July 23, 2015
Rated 1.0 out of 5.0 by Disappointed I took over 40 photos of dirt, hair, crumbs, gum on headboard, broken fixtures, etc. But I have not downloaded them onto my computer. I will send them later. July 21, 2015
Rated 3.0 out of 5.0 by No Refridgerator or Microwave Please note that there are now refrigerators or microwaves in non-suite rooms. If you request a refrigerator, it will be a charge. The front desk clerk, Doris is the most friendliest than all of the others. July 20, 2015
Rated 5.0 out of 5.0 by Great location, service and value for money This was my 4th stay at this hotel and it was another great experience. The staff continues to be very helpful and friendly. I always feel safe and welcomed by the hotel staff. The location is ideal for fun activities and for shopping. The hotel shuttle to Universal works well and the public transit is right outside the hotel. The taxi service provided by Gold Transport from the hotel is also very trustworthy and dependable. Breakfast is tasty, hot and abundant! The suite is clean, spacious and comfortable. The amenities work well and help make your stay worry free! Will definitely continue coming back! July 16, 2015
Rated 4.0 out of 5.0 by BUen servicio Me gusto mucho el servicio y l ataencion del personal, peor pienso que el estado de las habitacines puede mejorar considerablemente. L aunicacion del hotel es excelente si se desea ir a universal. July 14, 2015
Rated 5.0 out of 5.0 by Great Service Great location. The room was very clean, Staff was great from the front desk to the breakfast staff. Will return on our next visit to Orlando July 13, 2015
Rated 5.0 out of 5.0 by a gtem in the middle of choas Loved your visit here. The staff was top notch in customer service. Could not have asked for nicer people to stay with. Were understanding with flights being cancelled, several phone calls prior to arrival date of room changes, and a large party quick take out dinner in the great room (by the way OMG the take was great--Flippers is the best. thank you for that recommendation) Waking up in the am to a great breakfast before we were on our way made it a great start to the day. Will stay there again without question. Walking was not that bad too and from the park so location was great, there is a shuttle, and the taxi service were always prompt. Stay there and tell them Heather from central New York sent you. July 12, 2015
Rated 4.0 out of 5.0 by Comfortable bed and great service. Comfortable bed and good breakfast. Very close to Universal studio. July 10, 2015
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