Rated 4.3 out of 5 by 257
Rated 5.0 out of 5.0 by Supervic Price and location worth your stay.
I have nothing but good things to say about this hotel. Just did not get to enjoy the breakfast because I was out too late every night.:)
July 30, 2015
Rated 5.0 out of 5.0 by Greentea19 Clean and Comfortable rooms
I had to stay in the hotel because my air conditioner went out in my home.
I was very pleased with the quick check-in and the quality of the room.
I loved the fact the room had a mini fridge and microwave in it. As I have an infant son, so the ease of preparing and keeping his bottles through the night made my stay just that much better.
July 30, 2015
Rated 4.0 out of 5.0 by SM717Ink Quiet Location and Clean Hotel
I really enjoyed staying at this hotel. From the cleanliness to the breakfast, this hotel had exactly what I needed as a place to stay away from home. It was so clean. There was a pool to cool off in. The rooms were neat and I felt safe.
My only critique would be for the front desk personnel, and possibly some coaching on tactful communication. When we first arrived, the gentleman at the desk noted only a one room reservation under my name for my group (I had two reservations for myself and my co-workers). Without exhausting too much effort on his end or a failure of the system being used, I searched my bag so I could provide a print out of my reservation confirmation. and was able to show him otherwise. I am not sure what would have happened had I not had that.
In addition, later when I asked about the wireless password, he responded abruptly, with " I have already told you this information". Of which I did not hear if he in fact shared that at check in. Although, he may have shared this information upfront, I would have preferred not feeling like an idiot after a long day of travel.
Thank you for the stay. I would still visit again as everything else that I needed for the stay was excellent.
July 29, 2015
Rated 4.0 out of 5.0 by Faith808 Overall experience
Did not like the elevator, seems like it would break down, very noisy. Front office staff not very friendly.
July 23, 2015
Rated 3.0 out of 5.0 by Blessed20 Clean but smell
the overall experience was great. clean rooms, (though we did find 2 bugs outside of the room) nice pool, staff was OK, location not bad. but for some reason the entire hotel smelled! the lobby smelled of too much detergent. the rooms smelled of dirty laundry and mold.
July 22, 2015
Rated 5.0 out of 5.0 by Mindy2712 Great place
Great breakfast, restaurants/shopping withing walking distance. 15-20 drive to Universal studios. Very quiet.
July 22, 2015
Rated 5.0 out of 5.0 by RetiredUSAF462 Great Hotel & Staff
Upon arrival to the hotel, the front desk staff greeted us with a warm reception. We were very impressed with the room amenities and the variety of breakfast buffet items. Plus, the breakfast staff was awesome with keeping the food pans full! I would definitely recommend this hotel.
July 20, 2015
Rated 5.0 out of 5.0 by Guest305 Excellent Stay
Excellent hotel with wonderful amenities and convenient location.
July 18, 2015