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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.7

based on 316 reviews
95%
Recommend This Property

Ratings Breakdown

316reviews

  • 5 Stars
    253
  • 4 Stars
    41
  • 3 Stars
    11
  • 2 Stars
    5
  • 1 Stars
    6

Clean hotel

By

July 20, 2017

club

Good location

Clean

Quick Check in / out

AC issues but over all good room. Didnt get as cold as i would've liked.

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Over All Stay was Excellent

By

July 17, 2017

club

Excellent. Customer Service made this stay better. Everything else fell in to place.

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OEC

By

July 11, 2017

club

My stay at Palestine was awesome thanks to you guys!

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Love this hotel!

By

July 10, 2017

I frequently travel to this area for business. Of all the hotels, this is the one I love the most! Staff are always wonderful here, and this is a good place to relax! The rooms are always clean with the exception of room 116 which always smells bad. I've been assigned this room multiple times, and the smell hasn't changed. In the future, I'll request not to be assigned this room, becauseI haven't had issues with any of the others I've stayed in. Also, it would be nice to have bacon for breakfast more often!

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Comfortable bed and great service

By

June 30, 2017

The general manager is awesome, the staff is friendly and professional. The room was clean and comfortable.

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Smell of room

By

June 28, 2017

club

The room smelled highly of Ammonia. And the pool and hot tub were very unsatisfactory.

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comfortable bed and good service

By

June 28, 2017

the room was clean. the mattress was comfortable. the a/c was somewhat difficult to get to a comfortable temp.
the bathroom was clean and updated. breakfast was usual fare for hotels in this price range, but, the breakfast room was clean.

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Quiet hotel

By

June 20, 2017

club

We were very satisfied with the hotel and services. The breakfast was nice and all the staff very friendly. I recommend this hotel for your stay in the area.

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Great Hotel

By

June 20, 2017

club

Everyone was friendly, the room was clean, the bed was perfect, and the breakfast was awesome.

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Very nice

By

June 16, 2017

platinumelite

Very nice people and place. I will be back. I like it here a lot.

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This Hotel is Exemplary!

By

June 16, 2017

platinumelite

Extremely courteous and professional front desk and breakfast server staff, spotlessly clean facilities, quiet and comfortable atmosphere.

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Good stay

By

June 15, 2017

club

Staff was very friendly and accommodating. Overall we had a very nice stay

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