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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.1

based on 433 reviews
81%
Recommend This Property

Ratings Breakdown

433reviews

  • 5 Stars
    220
  • 4 Stars
    106
  • 3 Stars
    50
  • 2 Stars
    34
  • 1 Stars
    23

Not recommended

By

February 18, 2017

platinumelite

Uncomfortable bed, poor desk staff. Very low attention to detail.

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Comfortable 3 night stay

By

February 16, 2017

club

Nice clean room with large screen TV and wonderful service.

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Pleasant Experience

By

February 16, 2017

club

Entire staff was extremely professional. Want to call out the Hotel Manager for his personal contact and in making our stay feel like we were long time friends. The hotel was immaculate and everything you would expect for Palm Desert, CA.

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Noisy neighbors

By

February 14, 2017

Hotel was good, but had a party going on in room next to us. Called front desk 4 times and each time that came and asked guests to quiet down. I feel they should have relocated us or other guests after 2nd time, or given us a discount.

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Palm Desert

By

February 13, 2017

platinumelite

The newly renovated Pam Desert Holiday Inn Express is a good but basic hotel suitable for business or leisure travel. Resort living it is not but if you just want a bed and breakfast, reasonable wifi and easy parking this place fits the bill.

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Old bed and loud a/c

By

February 13, 2017

Old bed, a/c has one speed and is very loud. Breakfast area is very crowded and bad design.

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Exterior to West of pool areaq

By

February 12, 2017

club

Electrical transmission lines overlooking pool area. These are very unsightly - can any screening be put in place - either trees or some kind of fencing??

Thanks, J Crane

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great service

By

February 11, 2017

club

very nice staff; very comfortable feeling clean rooms with very clean grounds and good parking

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Comfortable bed and great service

By

February 08, 2017

club

The hotel was great but they need to talk to whowever is playing music in the neighborhood and ask them to turn down the "Thumping Bass"

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Nice rooms

By

February 08, 2017

club

Hotel was nice and comfortable. Room was good size. Hotel was quiet and comfortable.

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Business Travel

By

February 05, 2017

Almost done with remodel. Coming together nicely.
Breakfast was set up earlier than posted 6:30 am which was nice.

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意外的發現

By

February 02, 2017

club

設備非常新穎。地點適中。庭院很舒適,住一晚太少了。游泳池看起來不錯。可惜是冬天無法游泳。如果住多晚可以要求有陽台的房間。

Posted byHotelStaff
February 07, 2017
亲 匿名, 感谢您审查我们的酒店,它总是伟大的从我们的客人对我们的住宿反馈。 真诚, Luis V General Manager
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